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Matthews Nissan of Clay

Liverpool, NY

4.1
1,344 Reviews

3893 NY-31

Liverpool, NY

13090

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1,344 Reviews of Matthews Nissan of Clay

September 30, 2018

Great service Very friendly and helpful. Listen to our concerns and explained what our options were. Gave us a loaner while there’d worked on my car. More

by TWEETYSWEETY71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ryan, Andrew Osborne
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review! We appreciate your business and look forward to seeing you again soon.

September 30, 2018

Was quick and professional I only had one day before my registration was due for renewal and I stopped and they gave me a late appointment for the following day. I was there by More

by KBURKE338
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, William Holleran, Matt Ryan
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for your review. We were happy to get you taken care of promptly and look forward to working with you again in the future.

September 29, 2018

Overall great experience Ron the service advisor was great! He answered all my questions from start to finish and followed up we me as promised. Dealing with him was great More

by CARRIEBROWN517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron service advisor
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the excellent review. We appreciate you choosing to service your vehicle with us and look forward to seeing your again in the future. Safe travels.

September 29, 2018

most positive experience The dealership was clean and neat as were all the employees. The sales people knew the product line with out any glitches they listened as I described More

by PETERJSNOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the fantastic review of your experience at our dealership. We greatly appreciate your feedback and are happy to hear we were able to offer you your best car buying experience to date. Enjoy your new vehicle!

September 29, 2018

Customer Service Great customer Service, Friendly, and none of the sales representatives were not pushy, fast and very helpful, All around the best experience I had More

by STALLIONMAN78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Ryder, Mandel Robinson
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the awesome review! We strive to be the best and are happy that we provided that during your visit. Thanks again for the great review and enjoy the new vehicle!

September 29, 2018

Excellent service . The car was ready in the time I was told it would take. I have always had good experiences when I'm having my car serviced..thank you.. More

by mamarrone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew..not sure of last name but he was excellent
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for your feedback and for choosing to service your vehicle at our store. We hope to see you again in the future. Safe travels.

September 29, 2018

Very informative. I got straight honest answers. Service was done quickly and professionally. The price was very reasonable for service done. There thorough inspection More

by DGEMINI74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ryan
Oct 01, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review of your service visit. We greatly appreciate your business and look forward to seeing you again in the future.

September 27, 2018

Recommended upsell on 19k oil change totaling $500? Did not appreciate the hard hitting upsell recommendation's. New tactics or service writer? 34$ oil change and 500$ in more services. Been a service c More

by lukowski.brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Trombley
September 27, 2018

Great experience Pete was awesome and took care of everything. The whole process was as smooth as it could possibly be. They never disappoint at Fucillo Nissan. More

by mkurak418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Ciambriello
Sep 28, 2018 -

Matthews Nissan of Clay responded

Thank you for the great review and for your loyalty. We appreciate your repeat business and hope you enjoy your new vehicle. We look forward to working with you again in the future.

September 26, 2018

Better than expected The whole experience was wonderful! Everyone is so welcoming and friendly! I was thinking the worst with a big name like Fuccillo, but I was wrong. So More

by MEGHANT78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Spatola, Andrew Osborne
Sep 26, 2018 -

Matthews Nissan of Clay responded

Thank you for giving us the opportunity to earn your business and for the great review. We are happy we were able to offer an exceptional experience and hope you enjoy your new vehicle! Thanks again.

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