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Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
262 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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262 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
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May 12, 2025
Went in for an oil change and tire rotation. They never rotated my tires. I'm going to use the remaining free services and they won't see me again unless it's warranty work They never rotated my tires. I'm going to use the remaining free services and they won't see me again unless it's warranty work More
by abst67
Verified CustomerEmployees Worked With
May 03, 2025
Service was done as requested and on time. Would bring my car back.in the future Would bring my car back.in the future More
by smkristek
Employees Worked With
May 02, 2025
It was quick and I didn't have to wait very long. There was no major issues. There was no major issues. More
by alans4
Employees Worked With
April 29, 2025
Very clean atmosphere; friendly and knowledgeable associates make the experience enjoyable. Thank you very much associates make the experience enjoyable. Thank you very much More
by meghan13k
Employees Worked With
April 24, 2025
The service department is not customer friendly. Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like I am an inconvenience and are condescending. I recently purchased a brand new car from the dealership and regret it because of the interactions I had with the service department and I haven’t even owned the car a month yet. More
by jmg13780
Employees Worked With
April 23, 2025
As usual the service was outstanding, Tim was great to deal with and very helpful. Thank you to Steve Monk for helping with my service needs deal with and very helpful. Thank you to Steve Monk for helping with my service needs More
by cboulter
Employees Worked With
April 23, 2025
The service department is always super helpful and always take the time to answer all of my questions take the time to answer all of my questions More
by odalysr1
April 13, 2025
Very upset when we found out after having the oil changed the shield was in the trunk and never put back on. My Husband took the car back when we found it to question why it wasn’t put back on and to have it the shield was in the trunk and never put back on. My Husband took the car back when we found it to question why it wasn’t put back on and to have it put on then and was told the screws broke when they took it off and they didn’t have any to replace it with and were out of zip ties. So he brought the car home and the shield is still in my trunk !!!!!!! More
by RAYANDGAIL
Employees Worked With
Jared galusha
April 12, 2025
I drive from Ithaca to have my vehicles serviced at Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung More
by brian@ithacabroker.com
Employees Worked With
