Matthews Mitsubishi Planet PreOwned - Service Center

They got us in quickly. We were pleased with the service we received. Thank you We were pleased with the service we received. Thank you More

Very quick and communicative during my visit! They were able to get me in same day! They were able to get me in same day! More

It was nice, the workers are helpful and know how to get things done quickly. things done quickly. More

The service department got me in quickly and fixed the issue efficiently. I was pleased with the service and communication. I felt very cared for. issue efficiently. I was pleased with the service and communication. I felt very cared for. More

communication-customer service -no problems---in the past the customer service at the service center was less than desirable.. the last two visits were excellent the customer service at the service center was less than desirable.. the last two visits were excellent More

The car had to be towed from Ithaca to Vestal (~50 miles). This was as recommended because of the error code. The repair action was to update engine control unit software that apparently we a service miles). This was as recommended because of the error code. The repair action was to update engine control unit software that apparently we a service bulletin. I was disappointed that the service call I did in June (DSG fluid filter change) did not result in application of the service bulletin. Apparently this is not included. I will make it a point to expressly ask that the service bulletins be checked during future service actions. More

As always; car maintenance was performed. Communication between Service was excellent. Invoice was explained.and rep led me to cashier Communication between Service was excellent. Invoice was explained.and rep led me to cashier More

This was the second time I had a wonderful experience working with Jeremy Jackson. He helped me find the perfect fit. Sean Judge was able to find me an incredible interest rate as well. I am thankful for working with Jeremy Jackson. He helped me find the perfect fit. Sean Judge was able to find me an incredible interest rate as well. I am thankful for both of their help during my time purchasing my vehicle. More

Was great to work with the service team at Matthews on the Parkway. Thank you John the Parkway. Thank you John More

Great Service, quick - Gave me video of what is likely to be needed in the future be needed in the future More