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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
680 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, ...
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 680 reviews

December 30, 2024

The car was in for wheel barring's and covered warranty work. I was told after the fact that they fixed recalls. These were not explained and told I would get paperwork in the mail. The paperwork still did More

by GERIH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews Mitsubishi Planet PreOwned responded

We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, in hopes to rectify the situation. Your business is important to us.

December 24, 2024

Great selection. Staff friendly and knowledgeable. Second time buying from them and will return next time. More

by justellen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Husch
Dec 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 22, 2024

Everything went smooth and Deion was wonderful! Would definitely recommend everyone to go check out Planet Pre-owned More

by tld2classy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Deion! Thank you for your business and the great review!

December 21, 2024

Good dealership and sales agent to deal with. Fast service and friendly staff. No issues. More

by Rufiriwiwirixk47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

December 17, 2024

Planet PreOwned helped me find the right car that was needed, at a time that unfortunately my credit history wasn’t the best - I had no judgment and hassle free experience, that made this such an easy pr More

by eeowen12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Judge , Andy Husch
Dec 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

December 17, 2024

Positive experience purchasing my new car. The dealership and salesperson was wonderful through the whole process. More

by sovocool_t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

December 17, 2024

They do a great job getting the cars in for service and getting them out. More

by lesliejm01@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in services
Dec 19, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

December 16, 2024

Worked only with Andy in my lease transaction. He was helpful with my questions and even worked late so I could leave that same day with my Outlander. He also took time to help me with some digita More

by tkla750712
Recommend Dealer
Yes
Employees Worked With
Andy Husch
Dec 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

December 14, 2024

Overall OK. But as I stated on prior review the illegible print on copy of "Lease Agreement" made reading it difficult to impossible. A better copy is requested. More

by thewoodman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

December 11, 2024

It was a great experience, I worked with Isaiah who was absolutely the best ever and made it worth it with no hassle More

by connieb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Brookes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Connie- We’re so glad to hear you had a great experience with Isaiah! Thank you for your business and the great review!

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