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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
625 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 625 reviews

May 10, 2024

Everyone was friendly, efficient and my costs were great. I had a routine maintenance visit. More

by maddelvette
Workmanship
Recommend Dealer
Yes
Employees Worked With
I think it was Tim. He was very nice and informative.
May 13, 2024 -

Matthews Mitsubishi Planet PreOwned responded

HI, Thank you for the 5 Star Review and your business!

May 02, 2024

Very professional, very clean show room . They always get me in when I need my suv needs service More

by nicolemarcus45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
May 02, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your continued business!

May 01, 2024

My husband and I are first time car buyers who came in on a whim without an appointment but Mike at Matthew's immediately welcomed and helped us. He was very helpful without making us feel pressured. Car buy More

by GreenbergK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for choosing Matthews Auto Group for your recent car buying experience! We’re so glad to hear you had a great experience with Mike Goff! Thank you for your business and the great review!

April 28, 2024

Great service. Excellent attention to detail. Will recommend to family and friends! Love the car More

by ahlphehwilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

April 27, 2024

Purchased a RAM 1500 from Matthews, everything was smooth and quick. Andy was great to work with, highly recommended. More

by ryan18327
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, We’re so glad to hear you had a great experience with Andy Husch! Thank you for your business and the great review!

April 27, 2024

My oil and tire rotation didn't take long. Seating area was comfortable. Concessions were available. More

by mystic031
Recommend Dealer
Yes
Employees Worked With
Not sure of her name.
May 02, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

April 23, 2024

It took over 2 months to replace a few part. I kept getting the same excuse evertime I call. Got call once to let me know that it was going to take 2 more weeks to get part. That was one month i More

by odasoryar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 02, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Jim Morse or Service Manager Steve Monk) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

April 16, 2024

They took good care of me when I went to them they found what I was looking for at the right price More

by prayerman777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

April 11, 2024

Very pleased with you the service. It took less than 15 minutes to fix my problem. More

by Ssreillys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

April 11, 2024

I got prompt service at a fair price. Friendly service given and service was as requested More

by mblack20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

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