
Matthews Mitsubishi Planet PreOwned
Vestal , NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very helpful since the start, super nice, very cooperative and welcoming. Would definitely recommend and do business here again! cooperative and welcoming. Would definitely recommend and do business here again! More
Great service department very customer focus. They made me feel like I was the most important person. They made me feel like I was the most important person. More
Planet preowned is the place to go and get quality customer service and the car customer service and the car More
Prompt service professional approach close by easy access clean welcoming friendly staff great hours on tim clean welcoming friendly staff great hours on tim More
In past had a good experience. . this last visit they had my car all day and when I checked in around lunch time it had not been looked at … I had made the appointment a week earlie . this last visit they had my car all day and when I checked in around lunch time it had not been looked at … I had made the appointment a week earlier… I was having the exact same issue as the recall repair they had done less then a year earlier. When I had made the appointment the service person said if I leave it for the day they will look at it and get it taken care of …. I realize things get busy but I had an appointment… at 4 pm I called back and was told no one has looked at it yet … so I said just put keys in it and I will come get it as I live about 1 hour away . Then after being on hold on and off after a couple transfers .. they supposedly looked at it and saw nothing wrong and wanted me to get an unnecessary 700$ tune up .. not taking into consideration what I had told them about what the car was doing .. I politely declined the service reminded them I at that point asked them already to just put keys in car and I was on way to get it .. then they wanted to charge me a 165 $ fee for plugging it in and seeing what was wrong again after I said I was on my way to get it and lock it up … eventually they took off the charge after talking with manager .. I listed to how you could get service done just by bringing car in on commercials they played when I was in hold .. I had an appointment and dint get giid service at alll More
Matthews made it easy from start to finish. Our truck is running great and we couldn’t be happier. If you’re looking for a reliable worry free experience then definitely choose Matthews! Our truck is running great and we couldn’t be happier. If you’re looking for a reliable worry free experience then definitely choose Matthews! More
Purchased our second car and found the process effortless and pleasant. Andy is helpful and good to work with. and pleasant. Andy is helpful and good to work with. More
Awesome staff and very professional all around. They show that they care about the customers They show that they care about the customers More
My appointment was right on time every thing that needed to de done was. Everyone was very pleasant the service center and waiting area were very clean and organized to de done was. Everyone was very pleasant the service center and waiting area were very clean and organized More
My problem is still happening. I’ll have to bring it back. It’s a rattle like something is loose on the undercarriage I’ll have to bring it back. It’s a rattle like something is loose on the undercarriage More