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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
625 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 625 reviews

June 29, 2024

Very helpful since the start, super nice, very cooperative and welcoming. Would definitely recommend and do business here again! More

by ZACKBLAZE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Zackblaze, Thank you for the 5 Star Review and your business!

June 13, 2024

Great service department very customer focus. They made me feel like I was the most important person. More

by alexpalmieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi alexpalmieri, Thank you for choosing Matthews Planet Preowned for recent service appointment. We appreciate your business and the 5 Star Review!

June 05, 2024

Planet preowned is the place to go and get quality customer service and the car More

by jnleon0408
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Matthews Mitsubishi Planet PreOwned responded

HI, Thank you for the 5 Star Review and your business!

June 04, 2024

Prompt service professional approach close by easy access clean welcoming friendly staff great hours on tim More

by ovalman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the perfect review!

June 04, 2024

In past had a good experience. . this last visit they had my car all day and when I checked in around lunch time it had not been looked at … I had made the appointment a week earlie More

by calkins12003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

Matthews made it easy from start to finish. Our truck is running great and we couldn’t be happier. If you’re looking for a reliable worry free experience then definitely choose Matthews! More

by SHAVONREILLY
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi SHAVONREILLY, Thank you for the 5 Star Review and your business!

May 30, 2024

Purchased our second car and found the process effortless and pleasant. Andy is helpful and good to work with. More

by AMPOLAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi AMPOLAK, We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

May 25, 2024

Awesome staff and very professional all around. They show that they care about the customers More

by Kenny31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Kenny31, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

May 23, 2024

My appointment was right on time every thing that needed to de done was. Everyone was very pleasant the service center and waiting area were very clean and organized More

by smithguitarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi smithguitarman, Thank you for the 5 Star Review and your business!

May 18, 2024

My problem is still happening. I’ll have to bring it back. It’s a rattle like something is loose on the undercarriage More

by aearle9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi aearle9999, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Jim Morse or Service Manager Steve Monk) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

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