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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
631 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 631 reviews

December 16, 2022

They are all so pleasant. My car was finished faster than I thought it would take. The price was very reasonable. More

by majernikjody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the great review!

December 13, 2022

The service department is very friendly and helpful. My car was finished within the time I was told. More

by cindybarnes55
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff?
December 03, 2022

Jordan made the process of finding my dream car frictionless and enjoyable while making me feel like a valued customer. Thank you! More

by CHahn1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Salisbury
Dec 08, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a hassle-free experience with Jordan! Thank you for the great review and your business!

December 01, 2022

Had the oil and the tires rotated on my car. I was pleased with the service even though I had to replace the cabin filter. Other wise good service over all More

by casterlinejudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Korutz
Dec 08, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with our Service Department! Thank you for your business!

November 21, 2022

Great customer service and explanation of services my vehicle needed. Thank you Matthews. Love my Mitsubishi More

by emty41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey in Service
November 18, 2022

Always polite, quick service willing to work around my schedule. Good prices and they communicate and make problems well. More

by ykennicutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

They were friendly all the time I was in there. I got my car take care. More

by hlgal414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Corey in the service department went above and beyond with his service. He fixed what was necessary and offered me services I didn’t know I needed and at a great price! Thank you Corey and the guys inv More

by sterboss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Korey! He's a great asset! Thank you for your business and the great review!

November 07, 2022

The salesmen and service department are very professional and friendly. I would recommend this dealer to all my friends andfamily More

by jfs2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Goff
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

November 05, 2022

I came in recently with concerning vehicle issues, i was pretty upset and I did not have an appointment. Korey was the first person that helped me, his demeanor calmed me and immediately made me feel better More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Korey Spicer
Nov 14, 2022 -

Matthews Mitsubishi Planet PreOwned responded

Hi Dana- We're so glad to hear you had a great experience with Korey and that he was able to help you in your time of need! Thank you for the great review and your business!

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