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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
628 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 628 reviews

February 24, 2023

Treat the customers with great respect It’s unfortunate. I had to go elsewhere to buy my. Brand new atlas, had a very low mileage Volvo CX 90 ,very clean 2016 to trade in. But again I do feel bad I would’ve More

by maynardswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We apologize that your recent experience wasn't a good one. We hope you found the vehicle you've been looking for and if there is anything more we can do for you in the future, please don't hesitate to reach out!

February 23, 2023

Not happy I have been waiting so long for my hood to be replaced But oil changes and experience good to date!! More

by SDAVENPORT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We apologize for the delay on your hood. If this is still unresolved, at your earliest convenience please reach out to General Manager, Jim Morse at 607-754-2050

February 22, 2023

Definitely was a great experience! No pressure and Mike was a pleasure! Definitely will recommend to others More

by Miller53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Mike! We appreciate your business and the great review!

Feb 22, 2023 -

Miller53 responded

We traveled 45 miles it was well worth the trip! 🙂

February 19, 2023

FRIENDLY SERVICE, FRIENDLY STAFF-CLEAN AND TIDY RESTROOMS-GOOD EXPLANATION OF WORK DONE O 0 More

by jstone4620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LADY IN GARAGE CHECK IN SERVICE DEPT
Feb 22, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your business and the great review!

February 19, 2023

I made an appointment and it was delayed upon arrival. So, after waiting awhile an individual (turned out to be the Manager,) came up to me and offered the first service on the used car I was buying for More

by Thomas F. NYTCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykel
Feb 22, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear that Jim was able to turn your experience around! We appreciate your business and the great review!

February 17, 2023

Great whole buying experience. Will definitely be back for the next purchase. Maybe my husband will be next. More

by sweetsunshine37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We will be happy to help you both with your vehicles when you're ready!

February 12, 2023

friendly staff kind and caring would go back again especially if Ray was still working More

by JEFFI13733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with Ray! We appreciate your business and the great review!

February 01, 2023

Very pleased with the whole buying experience. It was fast and very easy. Definitely recommend and will buy from again! More

by Zholofchak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

January 30, 2023

This has been the worst experience I have ever had with a vehicle service center. The gross negligence and quality of work I have experienced is almost unbelievable. My vehicle has been returned to me with m More

by ATeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Salisbury
Jan 31, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We sincerely apologize for your recent experience with our Service Department. We have reached out to General Manager, Jim Morse who will be reaching out in an effort to resolve matters. Thank you for letting us know.

January 28, 2023

Wonderful and stress free experience! Michael was terrific and knowledgeable. Will recommend to friends! A pleasure to do business with! More

by kcihocki252
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We're so glad to hear you had a great experience with Mike! Thank you for your business and the great review!

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