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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
627 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 627 reviews

March 15, 2023

I appreciate that they are honest enough to tell you what your vehicle needs without making you feel like you have to do it all that day. More

by fairielover1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team Thank you for your business and the great review!

March 13, 2023

Super friendly. Sales and service were great. Even gave us a ride to work which is very convenient. More

by ericamcquade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!

March 11, 2023

What a great experience! We wish we had come to Matthew's auto in the past. Mike Goff helped us find the vehicle that we wanted and one that met our needs. He went above and More

by Lauriemerrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Mike! Thank you for your business and the great review!

Mar 20, 2023 -

Lauriemerrick responded

You're welcome!

March 10, 2023

Very easy to schedule maintenance. Work done in a timely fashion and profesionally completed. No problems. More

by mark.herr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi Mark, We're glad to hear you had a great experience! If there is anything more we can do to provide an even better future one, please don't hesitate to let us know! We appreciate your business!

March 09, 2023

I don’t feel like my salesperson had enough training. I live a distance away and work 2 jobs so I needed to coordinate the sale with my work schedule. Had to follow up numerous times to make sure every More

by ruthiegirl66
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
David, Dennis, Mykel.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We are so sorry to hear about your recent experience. You are absolutely correct that it should have been a stress-free one! We've reached out to General Manager, Jim Morse who will be in touch. Thank you for letting us know.

March 07, 2023

I walked in only to see about the process of buying a used car and I was shocked to see how easy it was. I filled out an application there and Jeremy showed me my car options. I left that day knowing I w More

by DawnH.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Jeremy! Thank you for your business and the great review!

March 06, 2023

Very professional service at the dealership. We got what we wanted. Definitely will recommend to others More

by viaova
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!

March 06, 2023

Jeremy Jackson helped take care of taking me from my VW Jetta lease to buying it out right!! He was very professional and made sure to explain everything to make it very easy!! I would recommend him and Ma More

by Bsox07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Jeremy! Thank you for your business and the great review!

March 03, 2023

This dealership was the best part of our car breaking down. Very nice people, understanding of our situation, and got the work done quickly for us over a busy weekend. This dealership was excellent, kn More

by wadsworth125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We’re so glad to hear you had a great experience with Our Team! Thank you for your business and the great review!

February 24, 2023

Treat the customers with great respect It’s unfortunate. I had to go elsewhere to buy my. Brand new atlas, had a very low mileage Volvo CX 90 ,very clean 2016 to trade in. But again I do feel bad I would’ve More

by maynardswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
Mar 17, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We apologize that your recent experience wasn't a good one. We hope you found the vehicle you've been looking for and if there is anything more we can do for you in the future, please don't hesitate to reach out!

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