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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
627 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 627 reviews

May 03, 2023

I had great customer service when I spoke with Katie Crowe, she got to the point, she jumped right on helping me out to resolve my issues, she has great manners and I have appreciated her for every step More

by Gena S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Crowe
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi Gena-We're catching up on reviews and want to thank you for yours and your business!

May 02, 2023

Great service and fair pricing. The sales team did a great job and went out of their way to make things easy! More

by JTORZELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours and your business!

April 29, 2023

Jeremy was great! Was a fast, simple and smooth process to get my new 23 outlander! Thanks to Jeremy Jackson and Matthews!! More

by Leannoliveira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours and your business! We hope you're enjoying your new Outlander!

April 28, 2023

Service is always excellent. Cory is a pleasure to work with. Professional & courteous. My car was ready ahead of stated time More

by dlsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours and your business!

April 22, 2023

Excellent service, professional & courteous. Nice waiting area. I would recommend this dealership for purchasing a car & for maintenance More

by dlsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours and your business!

April 14, 2023

I would like to thank my awesome salesman Mike Geoff for making my purchase of the VW Taos More

by cheryledwards54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi Cheryl- We're so glad to hear you had a great experience with Mike! Thank you for your business and we hope you enjoy your new VW!

April 05, 2023

Great service and the techs are very informative. Called for service and they got me in the same day, and my car was finished before the estimated time. More

by stluke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skinner
Apr 19, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and glad are so glad hear you had a great experience with our Team! We appreciate your business and the great review!

March 31, 2023

Matthews Mitsubishi was an amazing team to work with. From looking online to going in and test driving, they put us in the perfect car for our family and I would gladly do business with them again. More

by jrbrown62814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and glad are so glad hear you had a great experience with Jeremy! We appreciate your business and the great review!

March 30, 2023

I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant. Jeremy was very thorough and knowledgeable. He was able to find me the perfect vehicle that suited my needs More

by Sbeaver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and glad are so glad hear you had a great experience with Jeremy! We appreciate your business and the great review!

March 29, 2023

They fixed the issue with the blind spot monitor. However insisting that the 12 volt outlet is always on even though the owners manual says it turns off with the key More

by paking3215
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hello, We're glad that overall we were able to help you with your blind spot monitor but, if there is anything more we can do for you, please don't hesitate to reach out to General Manager, Jim Morse 607-754-2050. We appreciate your business!

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