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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
627 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 627 reviews

June 14, 2023

Not very pleased with sales or service. Sales: Didn’t really take me serious when I was looking at a car. I asked them to “run” the numbers and be all I was told was what my payment migh More

by nicolercole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

June 11, 2023

I was able to get my car in quickly and they had it ready in less than a day. I appreciate the great customer service and the service advisor listened to and addressed all of my concerns. More

by thehubbards4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 09, 2023

service was great. They got my vehicle in on time and completed the work on time. no complaints. More

by chamilton13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Skinner
Jun 26, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 07, 2023

Needed a vehicle. Worked with Andy, who got me into a vehicle that worked for me. Fast and professional. More

by khummel
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

June 01, 2023

They are very helpful and knowledgeable about the vehicle. The buying process was quick and easy. More

by JRuhl
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
Jun 26, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

May 18, 2023

Very fast and affordable tires. Service representative was quite helpful! I would highly recommend Matthews Planet PreOwned! More

by centerpindrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're glad to hear you had a great experience with our Service Team! Thank you for your business and the great review!

May 16, 2023

Easy to work with. Knowledgeable about the vehicle. Everyone worked together. What more can I say. More

by JRuhl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon O’Brien
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business! We look forward to serving you again soon!

May 06, 2023

Everyone I that I worked with was happy to help, knowledgeable, and even excited to see me find and get into the vehicle I wanted. More

by m.russ7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad to hear you had a great experience with us! We appreciate your business and the great reviews!

May 05, 2023

Second vehicle I purchased in two months for my family. Great experience and was well taken care of by Devon. Highly recommend working with him! More

by cliff4d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for choosing Matthews! We're glad to hear you had a great experience with Devon and hope you are enjoying your new ride!

May 04, 2023

Starting with Jeremy Jackson. He's a good salesman. He came to .y house an assisted More

by rritter10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours and your business!

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