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Matthews Mitsubishi Planet PreOwned
Vestal , NY
648 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 648 reviews
September 05, 2023
Fast and friendly service. communicated any problems promptly with solutions. Had my car done by the time promised communicated any problems promptly with solutions. Had my car done by the time promised More
by aconton16
Verified CustomerEmployees Worked With
September 03, 2023
Jim Morse and his team have always been there for me when I buy a new vehicle. This is my 6th car purchased from Planet Pre-owned. It certainly won't be the last. I buy a new vehicle. This is my 6th car purchased from Planet Pre-owned. It certainly won't be the last. More
by tgwardyak
Employees Worked With
Jim Morse, Devon O’Brien
August 30, 2023
Great customer experience and very helpful made the process very easy buying a new car process very easy buying a new car More
by connieb
Employees Worked With
August 21, 2023
I always get great service at Matthews On the Parkway, Inc. People are knowledgeable and helpful. Inc. People are knowledgeable and helpful. More
by dfletcher5
August 21, 2023
This is the second review I have been emailed. I still have the same poor rating. I worked with Cory, Cory was very professional to me, the Dealership is at fault here, On 8/7 I left my 2016 Mits I still have the same poor rating. I worked with Cory, Cory was very professional to me, the Dealership is at fault here, On 8/7 I left my 2016 Mitsubishi for routine spark plug replacement, and investigate a noise, Cory called me and said he needs to keep the vehicle a second day, as Parts only has 2 spark plugs in stock !!! Really ? also staff did not get the wheel bearing replaced on Monday, (Thanks, it was covered under drivetrain warrenty), When I got the bill for $383.58 for 4 spark plugs I was shocked, my previous email stated I would get a call back, so far no call. That works out to $95.89 per spark plug, That's Outrageous. Also since Matthews took away all of our Auto Rewards dollars and club, now service IS a top priority. More
by willysrod
Employees Worked With
Corey
August 14, 2023
Asked if I was being helped as soon as I walked in service area. Explained solution to me. Kept me informed. service area. Explained solution to me. Kept me informed. More
by tdupre
Employees Worked With
