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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
648 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 648 reviews

December 11, 2023

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by bobmcnamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for choosing Matthews to service your vehicle! We appreciate your business and the great review!

December 11, 2023

Not happy at all they broke my hub cap told me I had to buy one that it was where and tear More

by roe30355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dident work with any of them
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

If your issue has not been resolved please give us a call at 607-754-2050 and ask for Service Manager, Chris Skinner. Your business is important to us and we hope we can make things right.

December 07, 2023

Never had an issue with any Matthews previously, but I would not bring my car here again. Their carelessness cost me needing to replace two fairly new tires over two trips, several hours of aggravation, a More

by ALR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Dec 08, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Hi ALR, We would like the opportunity to look into your visit however, being that your name is not displayed we cannot research your visit. Would you please respond with your name so we would be able to? If you would not like it displayed you can do so privately by emailing us at TellUs@matthewsauto.com or give Service Director, Steve Monk a call 607-754-2050.

December 06, 2023

Was a quick service visit. Went over everything on my inspection. Waiting room was nice. More

by mystic031
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

December 01, 2023

Adam Barnes, assisted by Devin and others at Matthews Mitsubishi, made our recent purchase at Matthews a very positive experience. Frankly, I knew exactly what I was looking for when I first called Matt More

by gkgeneva
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sure others at Matthews were involved whom I did not meet or whose names I didn't get. Thanks to you as well!, Devon O’Brien
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We're so glad to hear you had a great experience with Adam! We appreciate your business!

November 30, 2023

Only been dealing with Matthews for about a year now and feel confident in their abilities to meet my needs. Employees are courteous and knowledgeable in what they do. More

by tgramata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 29, 2023

The dealership is very clean, has very friendly and knowledgeable employees, also excellent service department!, including a comfortable place to wait for your vehicle. More

by bmonkey1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Leonard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 25, 2023

Everything went great. I’m excited to make in time payments and re finance in a year as my payments are high. I’m very please with the service TBS team game me More

by cfbean60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim( gentleman) from finance, was incredible.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

November 24, 2023

Overall excellent but can become busy so staff are overwhelmed. All handled well but ideally could use larger team. More

by geneseto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

November 23, 2023

Great job … fast and friendly. Would highly recommend for service when needed. Also made appointment quick. More

by BRANDALL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review! We appreciate your business!

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