Back

Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
626 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
Contact Dealership

2100 Vestal Pkwy E AB

Vestal , NY

13850

Directions

By Type

Showing 626 reviews

October 11, 2023

Customer service is the best. Even cleaned the inside of my windshield for me as I could not clean it without streaks. Always great service. More

by missy3061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Salisbury
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the great review and your business!

October 02, 2023

Everyone is friendly and courteous. Place was clean and had water and coffee for customers to drink while waiting for your car being worked on. I will go back for my car needs. More

by sexybmarlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for the perfect review and your business!

September 22, 2023

The staff were courteous and helpful. Parking in the service garage is convenient. The work was completed in a timely manner. More

by rvandick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're so glad you were satisfied with your service visit! We truly appreciate your business and the great review!

September 22, 2023

They are very good at customer service. They explained the best fix and completed it promptly! More

by rgould1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your kind words and business! We truly appreciate it!

September 18, 2023

I love working with them. They are super friendly and tremendously helpful. This was my second car purchase from them. More

by jeffysgodmommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

Thank you for your continued business! We're so glad you have had great experiences with us and we hope you are enjoying your new ride!

September 08, 2023

Andy was such a pleasure to work with! No xx, no hoops to jump through, very down to earth. More

by lightmeadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We're so happy you had a great experience with Andy and we truly appreciate your business!

September 07, 2023

Salesperson made experience easy and was pleasant to deal with. Explained everything in detail. The whole process was very quick. More

by Khitch444
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devon O’Brien
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We're so glad you had a hassle-free experience and we truly appreciate your business! If there is anything more we can do to ensure your next visit is even better please, don't hesitate to reach out.

September 06, 2023

The last five vehicles I purchased were from Matthews. Must be they're awesome. Thanks. More

by bworks911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We're so glad to you've had great experiences with us and we truly appreciate your continued business!

September 05, 2023

Fast and friendly service. communicated any problems promptly with solutions. Had my car done by the time promised More

by aconton16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 03, 2023

Jim Morse and his team have always been there for me when I buy a new vehicle. This is my 6th car purchased from Planet Pre-owned. It certainly won't be the last. More

by tgwardyak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse, Devon O’Brien
Sep 29, 2023 -

Matthews Mitsubishi Planet PreOwned responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your continued business!

...
19
...