Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Mitsubishi Planet PreOwned
Vestal , NY
626 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying!
We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations.
Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way.
If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options!
Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door.
Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store!
We look forward to serving you soon
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 626 reviews
April 11, 2024
I got prompt service at a fair price. Friendly service given and service was as requested Friendly service given and service was as requested More
by mblack20
Verified CustomerEmployees Worked With
April 06, 2024
Service department clerk was efficient and kind. She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altog She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altogether a calm and smooth experience. More
by Jim
Employees Worked With
Service center clerk.
March 31, 2024
Had a great time and the service was exceptional. Is that fifteen words yet? Ok how is that?. Is that fifteen words yet? Ok how is that?. More
by dsissenstein
Employees Worked With
March 28, 2024
Andy was very knowledgeable with my trade-in and purchase of next vehicle. He helped me find what I wanted and in my price range. The non pushy sales and fair pricing have kept us coming back. This is our of next vehicle. He helped me find what I wanted and in my price range. The non pushy sales and fair pricing have kept us coming back. This is our third vehicle through them. More
by Emily
Employees Worked With
March 26, 2024
Matthews auto was hands down the best experience I've ever had with an auto shop/ car dealer. I'd called them because I was passing through their area when my check engine light came on. They welcomed me ever had with an auto shop/ car dealer. I'd called them because I was passing through their area when my check engine light came on. They welcomed me with open arms and treated me like family although I'd never been there. My car ended up needing some significant repairs. Chris Skinner took care of everything for me and made this the most seamless process for me. Everything in terms of getting me into a rental and looking into warranty / getting it approved. I would consider driving hours just to purchase my next car from this dealership because they were so transparent, helpful, kind and trustworthy. Thank you Chris and Matthews auto !!! More
by amanda-mabie
Employees Worked With
Christopher Skinner
March 26, 2024
I love Mathews! They are always very helpful, friendly, courteous and professional. We’ve never had a problem with them & we’ll never go anywhere else!! They are always very helpful, friendly, courteous and professional. We’ve never had a problem with them & we’ll never go anywhere else!! More
by dlanning3
March 25, 2024
Andy was able to find me the exact car I was looking for, and very quickly. Very happy with the customer service at this dealership and very quickly. Very happy with the customer service at this dealership More
by kelleyl
Employees Worked With
March 21, 2024
Isaiah was a wonderful person to have as a salesman! ! He was courteous and very helpful throughout the whole process of buying a car. I don't think I've ever had such a comfortable and smooth transactio ! He was courteous and very helpful throughout the whole process of buying a car. I don't think I've ever had such a comfortable and smooth transaction as I did with him !!! More
by ftprnts114
March 19, 2024
Good reliable service easy to book service like the car wash you get with a service wash you get with a service More
by mathewlmullen
March 18, 2024
Happy with all my service appointments at Matthews. Staff is very helpful and courteous. They take very good care of their cutomers. Staff is very helpful and courteous. They take very good care of their cutomers. More
by jen9jlj
Employees Worked With
