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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
625 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 625 reviews

April 06, 2024

Service department clerk was efficient and kind. She was also a good communicator. Getting the parts for warranty work caused a several day delay which was overcome with a no hassle loaner. Altog More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center clerk.
Apr 10, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Jim, Thank you for the 5 Star Review and your business!

March 31, 2024

Had a great time and the service was exceptional. Is that fifteen words yet? Ok how is that?. More

by dsissenstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

March 28, 2024

Andy was very knowledgeable with my trade-in and purchase of next vehicle. He helped me find what I wanted and in my price range. The non pushy sales and fair pricing have kept us coming back. This is our More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi Emily, We’re so glad to hear you had a great experience with Andy Husch! Thank you for your continued business and the great review! We hope you enjoy your new ride.

March 26, 2024

Matthews auto was hands down the best experience I've ever had with an auto shop/ car dealer. I'd called them because I was passing through their area when my check engine light came on. They welcomed me More

by amanda-mabie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Skinner
Mar 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

HI, We’re so glad to hear you had a great experience with Chris Skinner! Thank you for your business and the great review!

March 26, 2024

I love Mathews! They are always very helpful, friendly, courteous and professional. We’ve never had a problem with them & we’ll never go anywhere else!! More

by dlanning3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

March 25, 2024

Andy was able to find me the exact car I was looking for, and very quickly. Very happy with the customer service at this dealership More

by kelleyl
Recommend Dealer
Yes
Employees Worked With
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

March 21, 2024

Isaiah was a wonderful person to have as a salesman! ! He was courteous and very helpful throughout the whole process of buying a car. I don't think I've ever had such a comfortable and smooth transactio More

by ftprnts114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Brookes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, We’re so glad to hear you had a great experience with Isaiah! Thank you for your business and the great review!

March 19, 2024

Good reliable service easy to book service like the car wash you get with a service More

by mathewlmullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Husch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 18, 2024

Happy with all my service appointments at Matthews. Staff is very helpful and courteous. They take very good care of their cutomers. More

by jen9jlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hello, Thank you for the 5 Star Review and your business!

March 16, 2024

Always very happy with the service. Everyone is helpful and friendly. Love being able to use Matthew’s points! More

by delainajayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Matthews Mitsubishi Planet PreOwned responded

Hi, Thank you for the 5 Star Review and your business!

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