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Matthews Mitsubishi Planet PreOwned
Vestal , NY
590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 590 reviews
November 22, 2024
As part of the 90Kmi service on a VW TDI, I asked for a tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressur tire rotation. I expect a tire rotation includes a pressure check. On my way home, the check tire pressure light came on. The sticker cold pressure is 38 psi in all tires. The measured warm pressures were: 32, 34, 34, 37. On the other hand, the oil and filer change, and brake system flush were completed in a timely manner. I hope with better care than the tire rotation. The staff was pleasant and courteous. More
by Jim
Verified Customer
November 12, 2024
Thankyou was a pleasure ! Made my car buying easy ! And my sales person was awesome ! Made my car buying easy ! And my sales person was awesome ! More
by strawberrys8201
Employees Worked With
November 04, 2024
Always able to schedule an appointment in a timely amount of time. Staff is very friendly! of time. Staff is very friendly! More
by dbender1@stny.rr.com
Employees Worked With
November 01, 2024
Love the great service department! !!!!! Jared Galusha always makes sure you are well taken care of and takes care of any questions and concerns. !!!!! Jared Galusha always makes sure you are well taken care of and takes care of any questions and concerns. More
by CAMIF143
Employees Worked With
Jared galusha
October 31, 2024
I found the service to be quick, complete and fair. They did a thorough checklist of my vehicle and reported in detail to me on their findings. They did a thorough checklist of my vehicle and reported in detail to me on their findings. More
by tmheslin2000
October 22, 2024
Took my car in with no appointment, provided the needed service, offered me coffee while waiting for my car. Service was quick & excellent. I was indeed very impressed! service, offered me coffee while waiting for my car. Service was quick & excellent. I was indeed very impressed! More
by wbennett3
Employees Worked With
October 18, 2024
The salesperson was fantastic! The service department lacks communication…shouldn’t have to wait three hours and the be told the tech isn’t in for the day. Four trips to get someth The service department lacks communication…shouldn’t have to wait three hours and the be told the tech isn’t in for the day. Four trips to get something fixed is unacceptable. More
by bdhutt730
Employees Worked With
Ariel Altmonte
October 13, 2024
I still own my 2017 VW Passat which was purchased new from Matthew's VW. My last visit to Matthew's VW was for a new battery. from Matthew's VW. My last visit to Matthew's VW was for a new battery. More
by SAM3968
Employees Worked With
