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Matthews Mitsubishi Planet PreOwned

Vestal , NY

4.6
642 Reviews
Discover Matthews Mitsubishi and Stress-Free Car Buying! We've been serving the Southern Tier since 1973, and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you've never paid over MSRP. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a new vehicle or service your existing vehicle. We offer a comfortable waiting area, charging stations, workstations, and free WiFi- so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too! We have a clean kids' areas and baby changing stations. Beyond the amenities to make your visit as pleasant as can be, we offer extra things like free car wash coupons with any service and our exclusive loyalty program Matthews Rewards Plus- which saves you money at Matthews and on your next vehicle purchase! We also offer express service for quick oil changes and minor repairs, so your car is ready for the unpredictable Southern Tier weather. You'll be greeted at the door by one of our friendly, helpful team members, who will give you MORE every day, every way. If shopping for a vehicle is not your favorite thing to do, you can take advantage of our online Personal Shoppers, who will help you find the perfect new or used vehicle from the comfort of your own home or explore payments with Matthews Direct. Bad credit? No problem! We have great relationships with multiple lenders and can help many financing situations! Plus, we offer new beginnings with our Fresh Start Finance division, which puts the power of Matthews behind you with many lender options! Our sales and service teams are highly trained and certified, and completely focused on giving you an EXCEPTIONAL experience every time you walk through the door. Shop online, buy online, schedule service, access your Matthews Rewards & MORE, all within our Matthews App! Download for free today in your app store! We look forward to serving you soon
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2100 Vestal Pkwy E AB

Vestal , NY

13850

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Showing 642 reviews

April 13, 2025

Friendly and helpful. I would recommend them to everyone. Polite people and service was quick plus they are close to where I live More

by pgaeta
Recommend Dealer
Yes
Employees Worked With
Jeremy Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Judge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 13, 2025

Very upset when we found out after having the oil changed the shield was in the trunk and never put back on. My Husband took the car back when we found it to question why it wasn’t put back on and to have it More

by RAYANDGAIL
Workmanship
Recommend Dealer
No
Employees Worked With
Jared galusha
Apr 15, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 12, 2025

I drive from Ithaca to have my vehicles serviced at Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung More

by brian@ithacabroker.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi Brian- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 08, 2025

Thank you to the Service Team. I recently needed my car inspected and scheduling was a breeze, the service team was efficient and courteous, and I was on my way quickly. Same for More

by ishineforyou
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 07, 2025

I scheduled a NYS inspection with this dealership after buying the car in PA (but living in NY). The inspection took extremely quick, which was nice... but lacked quality. The day after my inspection, I wa More

by Jdgardner00
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Monk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

April 07, 2025

Always courteous, professional, and easy to deal with. We use their services for personal and business vehicles. Highly recommend More

by stevensvilleautobody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 08, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 07, 2025

Brought in for an oil change. Staff were quick and professional. No issues and would recommend them. More

by ScreenNameGoesHere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 03, 2025

First time purchasing a vehicle here. No issues. Friendly and knowledgeable about cars. Answered any questions we had. I would highly recommend them. More

by doliver4
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mykel Kittle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi-Thank you for the 5 Star Review and your business!

April 03, 2025

Great service! Tim was very helpful and got my service done fast. It was a great experience More

by cboulter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Monk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

April 03, 2025

This the second truck that have purchased at Planet PreOwned I would highly recommend them because of their professionalism in all aspects of the sale and maintenance throughout the 12 years of service More

by JOHNVERUTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Goff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Matthews Mitsubishi Planet PreOwned responded

Hi John-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

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