Matthews GM Center - Service Center

Always given maximum attention - never disappointed with Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction More

Fred greeted me with a smile, offered a rental car (when one wasn’t set up) & explained the repair in detail. one wasn’t set up) & explained the repair in detail. More

Good follow up and service from the team at Matthews Auto, our family uses them exclusively for all four of our vehicles. Auto, our family uses them exclusively for all four of our vehicles. More

Scott was right on the ball and explained what was going on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all possible to get the truck right before I get out the door. Unfortunately your shop isn't in Ithaca where it would be much more convenient, then you would probably get most of our business. More

Awesome sales and after the sales experience. Called me after my delivery to make sure I had no questions about the vehicle. Very professional business Called me after my delivery to make sure I had no questions about the vehicle. Very professional business More

SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. More

Rob was very professional and explained what was needed and why. I found him to be very personable and someone i liked doing business with. and why. I found him to be very personable and someone i liked doing business with. More

Not real happy with their repair service don’t feel they pay much attention to overall condition had a repair that could have been avoided if they would have done the job and changed everything the first ti pay much attention to overall condition had a repair that could have been avoided if they would have done the job and changed everything the first time seems like things get worse every time they repair it More

Matthew has always been very professional and friendly to deal with. They always seem to treat their customers with respect deal with. They always seem to treat their customers with respect More