Back

Matthews GM Center - Service Center

Vestal, NY

4.7
213 Reviews

213 Reviews of Matthews GM Center - Service Center

Sort by
May 18, 2024

Rob was Efficient and concerned about my schedule when working to get my issue resolved More

by tajpez0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Matthews GM Center responded

Hi tajpez0131, We’re so glad to hear you had a great experience with Rob! Thank you for your business and the great review!

May 14, 2024

Matthew's GMC is top notch service department. My Truck was serviced ahead of schedule. Service depth kept me informed from start to finish More

by STRIPEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business!

May 10, 2024

Great customer service, called for tire repair and was in and out within an hour. More

by bkwike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

May 07, 2024

I have been working with Matthews since 2003 involving five vehicles. I have always worked with Paul Tierno who has done a great job. Also, the people who support him are great. The service department is More

by WLPLATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Matthews GM Center responded

Hello, We’re so glad to hear you had a great experience with Paul Tierno and our Service Department! Thank you for your continued business and the great review!

May 06, 2024

Luck running out with left rear tire, another nail punctured the previous. Next will be a new tire. More

by RWIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Matthews GM Center responded

Hi, We are sorry to hear about your tire. Thank you for the 5 Star Review and your business!

April 25, 2024

Very helpful with explaining each document signed and how each feature of your car works. More

by bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Matthews GM Center responded

Hi Bella, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

April 20, 2024

I have purchased many vehicles from Matthew's and will continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to ca More

by mschnurbusch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Matthews GM Center responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

April 19, 2024

service was great, Frank and Scott took care of all my concerns. very happy with experience, of purchasing and service. More

by nhoag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vallely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Frank & Scott! Thank you for your business and the great review!

April 13, 2024

Always satisfactory service and excellent staff…. .very comfortable environment My husband always took care of the “car business” but after he passed it’s on my shoulders and Matthews has made it eas More

by rshady1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your continued business!

April 12, 2024

I would definitely return for any needs I need done. I plan to be back for my next service needed! More

by Juventino247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naidira Ramit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

...
4
...