Matthews GM Center - Service Center
Vestal, NY
302 Reviews of Matthews GM Center - Service Center
Truck was not ready when promised, and problem wasn’t mentioned until I showed up to pick up truck. mentioned until I showed up to pick up truck. More
I was very pleased with the service. Plus I needed a ride home & back which I did get. I shall & will tell all my friends on how well I as treated!!! I also good a free car wash plus my Plus I needed a ride home & back which I did get. I shall & will tell all my friends on how well I as treated!!! I also good a free car wash plus my vehicle was also washed when I picked it up. Good job all over. More
Dealership treated me very well and the end result was a new truck! Thank you. new truck! Thank you. More
Rob consistently ensures my requests and needs are met. He is professional, Friendly and treats me well. Matthews is lucky to have him as part of the service team. He is professional, Friendly and treats me well. Matthews is lucky to have him as part of the service team. More
Thank You to Jim Rodgers for getting my tires & setting up my appointment. He also explained to me about the alignment machine when you pull your vehicle into the service dept. It just amazed me that it up my appointment. He also explained to me about the alignment machine when you pull your vehicle into the service dept. It just amazed me that it could do this so easily. So, I learned something. Thanks to all your wonderful employees & to the guys who perform the service on the vehicles, no one sees them; they deserve Thanks too! More
Good service but needs new courtesy car driver because I felt like I was going to die due to his dangerous driving felt like I was going to die due to his dangerous driving More
I had a problem with my Acadia on the highway, I had numerous issues happening with it, I decided I should drive right to the dealership if I can make it, I explained my issues Rob checked it out told m numerous issues happening with it, I decided I should drive right to the dealership if I can make it, I explained my issues Rob checked it out told me what he thought was the problem, So I left my Acadia, he quoted me the price, I said ok. The part was on back order, which was ok. Rob has always been friendly/ polite Rob is one of the reasons I keep coming back Thank you Rob and Matthews GMC More
I had a great experience dealing with Matthews and I will definitely be back- we appreciate everything you do for us definitely be back- we appreciate everything you do for us More
I needed to get my car inspected. I spoke with the people who sold me the car through matthews, there were lights out on my car. They stated that when it goes to get inspected, the pe I spoke with the people who sold me the car through matthews, there were lights out on my car. They stated that when it goes to get inspected, the people at the service center will check on the lights and they will be fixed. They have not been fixed. The lights are still out and im curious how my car was able to be inspected with these things not done. More