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Matthews GM Center - Service Center

Vestal, NY

4.8
302 Reviews

302 Reviews of Matthews GM Center - Service Center

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September 14, 2023

I was taken care of right away and was shown to the waiting area, which had a TV and refreshments . The staff is very friendly and helpful. More

by jcallahan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 07, 2023

Rob in service is very accommodating. He always finds away to get projects done quickly. More

by TWISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 07, 2023

Fred was very kind to fit my service in when I inadvertently forgot my morning appointment. Everyone was very courteous. More

by jsambursky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 02, 2023

Fred H. Went above and beyond to help with the repairs on my car and I am very grateful to him! More

by JILLS_AVON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 01, 2023

This was our first experience with Matthews and it won't be our last! We love the staff, especially Bob Gaeta, Joe Polakovich, and Ted O'connor. We had a Hassell free experience!!! The dealership was beaut More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted O'connor, Joe Polakovich, Scott Sorbello
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 28, 2023

Perfect! No issue’s whatsoever. I’ll be back for my next service need. Thanks. More

by dorothy0980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 28, 2023

Sales department was wonderful to work with. Very responsive and gave a great overview of the vehicles features before we left the lot. Thank you. More

by tammy29
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 24, 2023

Have used Matthews for many years for my car maintenance. It is easy getting appointments, the work is done quickly and explained understandably, and it’s nice to get a coupon. More

by avcarrillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted O'connor, Scott Sorbello
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 22, 2023

Good service, timing and prices, as always, Personnel interaction good, as always, Will continue using this location. More

by mnjgons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

Fair pricing, great staff, I'm a return buyer and will make future purchases there as well. More

by MIKES440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

Thank you for your continued business, Mike!

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