Matthews GM Center - Service Center

I continue to purchase Cadillacs because of the service department.. an excellent department run by Jim Rogers. department.. an excellent department run by Jim Rogers. More

I called for an appointment and one was given to me. I went to the service center and my car was quickly attended to. It was a simple procedure and satisfactory results were achieved. I went to the service center and my car was quickly attended to. It was a simple procedure and satisfactory results were achieved. More

Attempts to give best service possible. Accomodating, listens to your concerns. Comfortable waiting area. Tries to minimize repairs where possible Accomodating, listens to your concerns. Comfortable waiting area. Tries to minimize repairs where possible More

Very informative and couldn’t do enough for me. I will definitely return for service. I will definitely return for service. More

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Excellent service. They are right on top of their jobs. Very honest and open with me They are right on top of their jobs. Very honest and open with me More

Good communication and up front conversation about the diagnosis process and potential cost was appreciated. diagnosis process and potential cost was appreciated. More

Always a good experience, on time and easy to schedule an appointment on line. AND the Birch Beer is fantastic. Thank you Scott, see you soon ! appointment on line. AND the Birch Beer is fantastic. Thank you Scott, see you soon ! More

Scott was very communicative and helpful. Very clear with what he was communicating and made sure I understood the process. Very clear with what he was communicating and made sure I understood the process. More

Very professional. Everyone was helpful and polite… They kept me informed when my car would be ready. Everyone was helpful and polite… They kept me informed when my car would be ready. More