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Matthews GM Center - Service Center

Vestal, NY

4.7
196 Reviews

196 Reviews of Matthews GM Center - Service Center

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August 28, 2023

Perfect! No issue’s whatsoever. I’ll be back for my next service need. Thanks. More

by dorothy0980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 24, 2023

Have used Matthews for many years for my car maintenance. It is easy getting appointments, the work is done quickly and explained understandably, and it’s nice to get a coupon. More

by avcarrillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted O'connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 22, 2023

Good service, timing and prices, as always, Personnel interaction good, as always, Will continue using this location. More

by mnjgons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

Great staff, excellent service, easy scheduling, easy access to service center, they remember me as a customer More

by BUBBIEJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

Followed through with what was asked of him in a timely manner. Will return again More

by LIFE_ENERGIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 21, 2023

Fair pricing, great staff, I'm a return buyer and will make future purchases there as well. More

by MIKES440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

Thank you for your continued business, Mike!

August 19, 2023

The dealership is a great place to do business and the employees are assume to work with. More

by HEANNINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 11, 2023

Scott was very friendly and accommodating. He promptly called when my car was ready and it was a lot sooner than I expected! More

by CELT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 08, 2023

Service was excellent they made a appointment to get the oil leak they found and More

by iekjvkkolb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Matthews GM Center responded

Thank you for the great review and your business!

August 08, 2023

Had an appointment on a Monday but vehicle died on previous Tuesday so I had it towed in. They had it repaired by Thursday. More

by STEVEP64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Matthews GM Center responded

We're sorry to hear your vehicle died, Steve! We're happy to hear that our Team was able to get you back on the road quickly!

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