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Matthews GM Center - Service Center

Vestal, NY

4.8
302 Reviews

302 Reviews of Matthews GM Center - Service Center

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October 04, 2024

Scheduled NYS Inspection on our 2020 Chevy Equinox and new wiper blades. This was done very well. When picking up the vehicle it was noted that it had a courtesy check done on it. I was wondering what con More

by agates3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 04, 2024

Traded car after I had it repaired ! the gentleman in the service department to his own sweet time to fix it More

by terryrorick1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Matthews GM Center responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 13, 2024

Great service. Bill tabeek did an awesome job getting me into my new truck quickly without any issues. More

by Kconradtcrny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Bill! Thank you for your business and the great review!

September 13, 2024

Always good service with only minimal delays. Only frustration is the delay in getting an appointment More

by CHRISKAPEGHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Matthews GM Center responded

Hi Chris- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 06, 2024

System to sign up for service was very easy to work with, after getting a scheduled time, needed to get it sooner and they made that happen.. More

by lemon1gary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Kosar
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Sep 09, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

September 03, 2024

Jim Rogers excellent as usual Jim always takes that extra minute to fully understand what I'm looking for and it is then executed perfectly More

by jsd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Jim Rodgers! We appreciate your continued business and perfect review!

September 02, 2024

I was in the automobile business for 35 years. I am retired and my last position was general manager of a GM dealership . I would have been very happy to have Rob Linge as my employee. He does a w More

by GARY85375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Matthews GM Center responded

Hi Gary, We’re so glad to hear you had a great experience with Rob! Thank you for your business and the great review!

August 30, 2024

Scott was very friendly, efficient, kept me informed of the progress of the work being done. More

by hashifter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sorbello
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Sep 05, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Scott Sorbello! We appreciate your business!

August 29, 2024

Always easy to schedule appts. Service always on time and personally Explained by friendly service team More

by samsanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Matthews GM Center responded

Hi, Thank you for your business and the perfect review!

August 29, 2024

Matthews has a great team working for them! It is always a pleasure going to get my car worked on or purchasing a new one! More

by ilabarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
Report | Print
Sep 05, 2024 -

Matthews GM Center responded

Hi, Thank you for the perfect review!

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