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Matthews GM Center

Vestal, NY

4.7
235 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 235 reviews

December 29, 2023

Efficient process, comfortable waiting area. Staff are all friendly. My vehicle has been serviced there for 10 years, no complaints! More

by crickeysmom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Matthews GM Center responded

Thank you for your continued business! If there is anything more we can do in the future to provide an even better experience, please don't hesitate to let us know how.

December 29, 2023

Quick and excellent service. Very friendly and courteous people along with a very comfortable waiting area. More

by dean12995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Matthews GM Center responded

Thank you for the great review and your business!

December 26, 2023

Very accommodating. Had to reschedule and got in very next day. Used shuttle service and driver was prompt and courteous. More

by mwashburn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews GM Center responded

We're glad to hear you had a great experience with our Team! Thank you for your business and the great review!

December 25, 2023

Scott and the rest of the team at Mathews were great to deal with, fast and efficient More

by sshelp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews GM Center responded

We're glad to hear you had a great experience with Scott and our service department! We appreciate your business and the great review!

December 23, 2023

Excellent service! ! Fast and professional….the best . I would not go anywhere else. Perfect service. More

by mnew598919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

December 22, 2023

Jim service writer was congenital and honest. My vehicle was completely done and on time More

by bob1smo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews GM Center responded

We're so glad to hear Jim took great care of you! We appreciate your business and the perfect review!

December 18, 2023

Always great service everyone is pleasant welcoming and provides good recommendations for appropriate service to the vehicle More

by djbrunswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews GM Center responded

Thank you for the great review and your business!

December 16, 2023

This is the 3rd vehicle that I have purchased with the help of Bill Tabeek. He is very knowledgeable and professional. It has been a pleasure to deal with him and the Matthews GMC dealership! More

by dpotts79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews GM Center responded

Congratulations on your new ride! We're glad to hear Billy took great care of you! We appreciate your continued business and the perfect review!

December 15, 2023

Always great people and great service. Professional and courteous. ThaT is all I’m going to write! More

by patti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Matthews GM Center responded

Thank you for the great review and your business!

December 15, 2023

Very quick service didn’t have to wait very long’s at all. Very happy with the wait time for an oil change More

by tlindow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

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