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Matthews GM Center

Vestal, NY

4.8
262 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 262 reviews

April 01, 2024

Basically everything I ask for is accomplished with our three cars and right the first time! More

by RWIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich, Scott Sorbello
Apr 02, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

March 27, 2024

Fred was pleasant and and helpful. Called when car was finished and had it cleaned. More

by dmc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

March 22, 2024

Rob is always pleasant in greeting me, and very attentive to any issues, concerns, and questions I may have regarding the servicing of my vehicle. He always takes the time to explain things in a manner whic More

by cyconnolly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
Mar 25, 2024 -

Matthews GM Center responded

Hello, We’re so glad to hear you had a great experience with Rob Linge! Thank you for your business and the great review!

March 21, 2024

Scabs! Rather throw parts at a vehicle than actually fix it right the first time. Customer can't be right so tell them their wrong. I was right though. Stil More

by BRANDONWIDGER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred Hobarth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Matthews GM Center responded

Hi Brandon, I understand that your issue was handled when you had mike call your insurance company and fix your problem. Any further problems please call mike he will help you. All though the comments made are extremely harsh we will help you in the future

March 20, 2024

Went in for simple oil change/ inspection. Hit them with surprise problem discovered on drive in. They handled everything quickly and efficiently. More

by dalekeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

March 14, 2024

Very professional. Pointed out issue and repaired it promptly. Work area very clean and orderly More

by nblaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

March 12, 2024

Tim C. was extremely great to work with. He was efficient and to the point. This was a stress free vehicle purchase. More

by kbush0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Matthews GM Center responded

Hello! We’re so glad to hear you had a great experience with Tim Cseledy! Thank you for your business and the great review!

March 08, 2024

Mr Linge was very helpful with a request for tire pricing. I'll need them soon. Also had mice starting to nest in the filter so I asked for them to be replaced Done. He was very professional and mov More

by LT18801
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews GM Center responded

Hello, We’re so glad to hear you had a great experience with Rob Linge! Thank you for your business and the great review!

March 02, 2024

Amazing service! ! Couldn’t be any happier! Thank you for the quick turnaround, will be back! More

by april_l_quick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted O'connor, Scott Sorbello, David Reyes
Mar 07, 2024 -

Matthews GM Center responded

Hi April, Thank you for the 5 Star Review and your business!

February 26, 2024

The best service in the area, friendly staff, clean facility, they move things right along so your not there all day. More

by tshiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
Feb 27, 2024 -

Matthews GM Center responded

Thank you for your business and the great review!

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