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Matthews GM Center
Vestal, NY
261 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 261 reviews
April 21, 2024
There was a delay on a gmc update , John Quick stayed in contact with me on the issue and included a compensation bed liner for the canyon ! Very Satisfied ! contact with me on the issue and included a compensation bed liner for the canyon ! Very Satisfied ! More
by don87
Verified CustomerEmployees Worked With
April 20, 2024
I have purchased many vehicles from Matthew's and will continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to ca continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to call the warranty company and get the cost of replacement. He couldn't get thru to the company and would try later. I called the following day and no luck. I called back a couple of days later and he must of forgot. Bottom line, I got the brake light replaced since 8 weeks have passed. I still plan on getting my vehicles from Matthew's and getting my vehicles serviced there. But only go to Rob or Jim for service since they have been great to deal with. More
by mschnurbusch
April 16, 2024
Wonderful customer service! No hassle car buying. I love my new Terrain! I will recommend GMC to others! No hassle car buying. I love my new Terrain! I will recommend GMC to others! More
by scoutniper
April 13, 2024
Always satisfactory service and excellent staff…. .very comfortable environment My husband always took care of the “car business” but after he passed it’s on my shoulders and Matthews has made it eas .very comfortable environment My husband always took care of the “car business” but after he passed it’s on my shoulders and Matthews has made it easy. Thank you! More
by rshady1
April 12, 2024
I would definitely return for any needs I need done. I plan to be back for my next service needed! I plan to be back for my next service needed! More
by Juventino247
April 05, 2024
Our ONLY disappointment was that we could not locate our Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our car Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our card went. We thought that as long as it was online, you could find it. We are low tech seniors. Had our iPhone with us but lacked the ability to get to the rewards' site & find out the answer. We just know that before coming to our service appt., we'd received an email from Matthews. I went online to set up the appt. While doing that (on our home computer, not on phone), it stated that we had over 400 points. You should trust your service personnel to access our account. We have nothing to hide. More
by mjharvey
Employees Worked With
Scott Sorbello
April 03, 2024
Clean, effecient, friendly, helpful - prompt in returning my calls, would highly recommend Matthews to friends and family my calls, would highly recommend Matthews to friends and family More
by dfisher653
April 01, 2024
Basically everything I ask for is accomplished with our three cars and right the first time! three cars and right the first time! More
by RWIKE
