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Matthews GM Center
Vestal, NY
235 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 235 reviews
July 25, 2023
Purchased vehicle . The sales transaction went smoothly. The salesman Ted O’Connor was a pleasure to work with. Very happy with sale. The sales transaction went smoothly. The salesman Ted O’Connor was a pleasure to work with. Very happy with sale. More
by mjmang9
Verified CustomerEmployees Worked With
July 25, 2023
Service from Jim was excellent on time and done well very courteous friendly much appreciated thank you courteous friendly much appreciated thank you More
by bob1smo
Employees Worked With
July 24, 2023
Would never go back had a recall went two separate times had an appointment sat there for over an hour for them to tell me that the part was missing will never go back had an appointment sat there for over an hour for them to tell me that the part was missing will never go back More
by ckorchynsky
Employees Worked With
July 21, 2023
the dealership treat it me very good . I would recomend matthews service to friends and family. I would recomend matthews service to friends and family. More
by dreyes9
July 19, 2023
Very friendly and very informative was done on time,no complaints here,will definitely tell friends and family complaints here,will definitely tell friends and family More
by BREY2983
Employees Worked With
July 12, 2023
This dealership is awesome, pleasure to deal with always quality work! I have an enclave that they do terrific work with quality work! I have an enclave that they do terrific work with More
by dcinti54
July 12, 2023
I am beyond impressed with my service experience at Matthews Cadillac. Scott is amazing. He has an abundance of patience, and the ability to explain car language to the average person. I recommend Matt Matthews Cadillac. Scott is amazing. He has an abundance of patience, and the ability to explain car language to the average person. I recommend Matthews Cadillac to anyone that will listen, from sale to service I am extremely satisfied and will buy again. More
by Ckt
July 12, 2023
People were good. They tried their best. Didn’t do as I ask , but , what can I say. I am not your only customer. The loaner was nice , quite expensive for what I ha They tried their best. Didn’t do as I ask , but , what can I say. I am not your only customer. The loaner was nice , quite expensive for what I had done , the labor cost as much or more than the parts. More
by HONEYROSE12050
July 10, 2023
My mom bought her first Jeep and caddy at matthews. Both. Right of the show floor. My brother bought his used Jeep also. I bought both of my voyagers from Matthews. My voyager had 0ver 600 thousand Both. Right of the show floor. My brother bought his used Jeep also. I bought both of my voyagers from Matthews. My voyager had 0ver 600 thousand miles on it , the motor outlasted the body. I am disappointed in the paint job on the caddy. It is bubbling up on the hood. Other than that. They try to do well More
by HONEYROSE12050
