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Matthews GM Center
Vestal, NY
344 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 344 reviews
April 05, 2024
Our ONLY disappointment was that we could not locate our Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our car Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our card went. We thought that as long as it was online, you could find it. We are low tech seniors. Had our iPhone with us but lacked the ability to get to the rewards' site & find out the answer. We just know that before coming to our service appt., we'd received an email from Matthews. I went online to set up the appt. While doing that (on our home computer, not on phone), it stated that we had over 400 points. You should trust your service personnel to access our account. We have nothing to hide. More
by mjharvey
Verified CustomerEmployees Worked With
Scott Sorbello
April 03, 2024
Clean, effecient, friendly, helpful - prompt in returning my calls, would highly recommend Matthews to friends and family my calls, would highly recommend Matthews to friends and family More
by dfisher653
April 01, 2024
Basically everything I ask for is accomplished with our three cars and right the first time! three cars and right the first time! More
by RWIKE
March 27, 2024
Fred was pleasant and and helpful. Called when car was finished and had it cleaned. Called when car was finished and had it cleaned. More
by dmc10
Employees Worked With
March 22, 2024
Rob is always pleasant in greeting me, and very attentive to any issues, concerns, and questions I may have regarding the servicing of my vehicle. He always takes the time to explain things in a manner whic to any issues, concerns, and questions I may have regarding the servicing of my vehicle. He always takes the time to explain things in a manner which I can understand. As far as the Service Center, it is very clean and orderly, and everyone I encounter is very professional. More
by cyconnolly12
March 21, 2024
Scabs! Rather throw parts at a vehicle than actually fix it right the first time. Customer can't be right so tell them their wrong. I was right though. Stil Rather throw parts at a vehicle than actually fix it right the first time. Customer can't be right so tell them their wrong. I was right though. Still took those clowns 5 months to figure it out 🤣 More
by BRANDONWIDGER1
March 20, 2024
Went in for simple oil change/ inspection. Hit them with surprise problem discovered on drive in. They handled everything quickly and efficiently. Hit them with surprise problem discovered on drive in. They handled everything quickly and efficiently. More
by dalekeenan
March 12, 2024
Tim C. was extremely great to work with. He was efficient and to the point. This was a stress free vehicle purchase. was extremely great to work with. He was efficient and to the point. This was a stress free vehicle purchase. More
by kbush0
March 08, 2024
Mr Linge was very helpful with a request for tire pricing. I'll need them soon. Also had mice starting to nest in the filter so I asked for them to be replaced Done. He was very professional and mov pricing. I'll need them soon. Also had mice starting to nest in the filter so I asked for them to be replaced Done. He was very professional and moved along quickly. Thank you More
by LT18801
Employees Worked With
