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Matthews GM Center

Vestal, NY

4.7
235 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 235 reviews

September 07, 2023

Rob in service is very accommodating. He always finds away to get projects done quickly. More

by TWISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 07, 2023

Fred was very kind to fit my service in when I inadvertently forgot my morning appointment. Everyone was very courteous. More

by jsambursky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 05, 2023

John Quick in Sales does a fantastic job. He is personable and asked all the right questions to help me find the vehicle and payment that worked best for me. John goes above and beyond to mak More

by mrath53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 02, 2023

Fred H. Went above and beyond to help with the repairs on my car and I am very grateful to him! More

by JILLS_AVON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

September 01, 2023

This was our first experience with Matthews and it won't be our last! We love the staff, especially Bob Gaeta, Joe Polakovich, and Ted O'connor. We had a Hassell free experience!!! The dealership was beaut More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted O'connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 28, 2023

Sales department was wonderful to work with. Very responsive and gave a great overview of the vehicles features before we left the lot. Thank you. More

by tammy29
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 28, 2023

Perfect! No issue’s whatsoever. I’ll be back for my next service need. Thanks. More

by dorothy0980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 24, 2023

Have used Matthews for many years for my car maintenance. It is easy getting appointments, the work is done quickly and explained understandably, and it’s nice to get a coupon. More

by avcarrillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted O'connor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 22, 2023

People were up front and honest. Stayed within my comfort zone. Will becoming a regular customer, provided they continue at their current level More

by cnsjacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Cseledy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

August 22, 2023

Good service, timing and prices, as always, Personnel interaction good, as always, Will continue using this location. More

by mnjgons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews GM Center responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business!

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