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Matthews GM Center
Vestal, NY
235 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 235 reviews
September 26, 2023
Technically well-grounded with all Cadillac matters. Very Professional team-oriented service group. Always ready to help me. Very Professional team-oriented service group. Always ready to help me. More
by natoadekoya
Verified Customer
September 25, 2023
Service writers are always excellent. Mechanics keep my cars clean and do excellent work. Thanks! Mechanics keep my cars clean and do excellent work. Thanks! More
by jkozol0
September 25, 2023
Vehicle finished at time promised. Rob kept me informed throughout the process, and made me aware of some repairs that may be needed in the future. Rob kept me informed throughout the process, and made me aware of some repairs that may be needed in the future. More
by chrismaby
Employees Worked With
September 25, 2023
brought vehicle for oil change,tire rotation and unscheduled check engine light.maintenance was quickly done.the check engine light was diagnosed and a purge pump was ordered. unscheduled check engine light.maintenance was quickly done.the check engine light was diagnosed and a purge pump was ordered. More
by kathyped58
September 22, 2023
Very clean very friendly always done in a timely manner very happy with the service department. Nice job. very happy with the service department. Nice job. More
by WHAGERMAN1
September 20, 2023
The Matthews Sales and Service departments are professional and dependable. They know their job and they do it. Interaction with the Sales department only happens every few years but is always suc professional and dependable. They know their job and they do it. Interaction with the Sales department only happens every few years but is always successful. Interaction with the Service department occurs several times every year to my satisfaction and that is why I keep coming back! More
by whoward10
Employees Worked With
Other Employees :
Andy Beebe mechanic
September 18, 2023
Wish you still offered to order cars for customers. Had to go to Bloomsburg for my new car. Had to go to Bloomsburg for my new car. More
by ewben
Employees Worked With
September 15, 2023
Matthews service has always provided me with great service advice with very dependable service. I have had no issues. Matthews has serviced my truck since I purchased it there in 2017. 144,000 + and s service advice with very dependable service. I have had no issues. Matthews has serviced my truck since I purchased it there in 2017. 144,000 + and still going strong. Great service and great vehicle! If I need a service or a new truck, Matthews has my devotion. More
by pistolpete1224
September 11, 2023
Best in person buying experience. The sales team is dedicated to getting you in the best vehicle possible. The sales team is dedicated to getting you in the best vehicle possible. More
by justin
