Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews GM Center
Vestal, NY
235 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 235 reviews
October 16, 2023
I took my car in for a New York State inspection. Matthew had it inspected in about 45 minutes very courteous, service, and very fast highly recommend. Matthew had it inspected in about 45 minutes very courteous, service, and very fast highly recommend. More
by GKUHN
Verified CustomerEmployees Worked With
Other Employees :
Mike Ryder, Sean Judge
October 13, 2023
I am very pleased with all the service done to my XT5 and ,also, the courteous manner we were treated by the all the personnel at Matthews!! Very pleasant experience!! Thank you. ,also, the courteous manner we were treated by the all the personnel at Matthews!! Very pleasant experience!! Thank you. More
by Sharon Marshman
Employees Worked With
October 11, 2023
The first time I brought my 2017 Escalade in a couple years ago for tire rotation and oil change, my tires were not rotated despite them saying they were.. I marked the tires so I knew whether or not the years ago for tire rotation and oil change, my tires were not rotated despite them saying they were.. I marked the tires so I knew whether or not they had been rotated. Most recently, I was in again for a tire rotation and oil change, and while that service was completed, the service guy told me a couple things were broken and I would notice grease in my driveway and the suspension would feel off. Now, these are two things I had not noticed at all prior to my service appointment that day. Now I have grease spots in my driveway that were not there prior to my appointment. Needless to say, we will not be back. Apparently these maintenance people cannot be trusted. 😞 More
by CARLIKRISTOF
Employees Worked With
October 10, 2023
i was happy/pleased,with all aspectsof our transaction. Ted guided and advised us very professionally Ted guided and advised us very professionally More
by jbyrd52
October 10, 2023
Everything went smoothly. They gave us a loaner car and informed us of what they did and what they are going to do in the future. Thank you They gave us a loaner car and informed us of what they did and what they are going to do in the future. Thank you More
by bcudney
Employees Worked With
October 05, 2023
The personal service I receive from Matthews is why we continue to purchase cars from them Bill Scheider owner Chopyak-Scheider Funeral Home continue to purchase cars from them Bill Scheider owner Chopyak-Scheider Funeral Home More
by BILL@CHOPYAK-SCHEIDER.COM
Employees Worked With
Other Employees :
Perry Griffiths five star
October 04, 2023
the service department was very helpfull and right on time and everyone at matthews was very nice to us time and everyone at matthews was very nice to us More
by rick11752
September 29, 2023
EXCELLENT SERVICE! FRIENDLY EMPLOYEES! VERY CLEAN DEALERSHIP! LOVE THE FREE BEVERAGE STATION! CONVENIENT LOCATION! FIVE STAR! FRIENDLY EMPLOYEES! VERY CLEAN DEALERSHIP! LOVE THE FREE BEVERAGE STATION! CONVENIENT LOCATION! FIVE STAR! More
by LUT39
September 27, 2023
Staff attentive, friendly, direct to the point. Jim Rogers is consistently someone you can rely on. , Jim Rogers is consistently someone you can rely on. , More
by carolmoran
Employees Worked With
September 27, 2023
Rob Linge is very good. Explains problems in detail Perry, don't know last name, is demeaning and worthless. Scott in service is also helpful. Explains problems in detail Perry, don't know last name, is demeaning and worthless. Scott in service is also helpful. More
by wsage
