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Matthews GM Center

Vestal, NY

4.8
344 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 344 reviews

September 13, 2024

Always good service with only minimal delays. Only frustration is the delay in getting an appointment More

by CHRISKAPEGHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Matthews GM Center responded

Hi Chris- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 06, 2024

System to sign up for service was very easy to work with, after getting a scheduled time, needed to get it sooner and they made that happen.. More

by lemon1gary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Kosar
Sep 09, 2024 -

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

September 03, 2024

Jim Rogers excellent as usual Jim always takes that extra minute to fully understand what I'm looking for and it is then executed perfectly More

by jsd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Jim Rodgers! We appreciate your continued business and perfect review!

September 02, 2024

I was in the automobile business for 35 years. I am retired and my last position was general manager of a GM dealership . I would have been very happy to have Rob Linge as my employee. He does a w More

by GARY85375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews GM Center responded

Hi Gary, We’re so glad to hear you had a great experience with Rob! Thank you for your business and the great review!

August 30, 2024

Scott was very friendly, efficient, kept me informed of the progress of the work being done. More

by hashifter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sorbello
Sep 05, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Scott Sorbello! We appreciate your business!

August 29, 2024

Always easy to schedule appts. Service always on time and personally Explained by friendly service team More

by samsanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Matthews GM Center responded

Hi, Thank you for your business and the perfect review!

August 29, 2024

Matthews has a great team working for them! It is always a pleasure going to get my car worked on or purchasing a new one! More

by ilabarre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Polakovich
Sep 05, 2024 -

Matthews GM Center responded

Hi, Thank you for the perfect review!

August 24, 2024

Jim Rogers is the best, I showed up on the wrong day but the got me in and oil changed and it was good enough. Thanks Jim for all you do! More

by rawwilly54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Ryder , David Reyes
Aug 26, 2024 -

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Jim Rogers! Thank you for your business and the great review!

August 24, 2024

Scott was excellent updating me on what was needed, the progress of the repairs, and reviewing what was done upon completion of the work. The technician did an excellent job ! More

by Lecampbell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Sorbello, David Reyes
Aug 26, 2024 -

Matthews GM Center responded

Hi Lecampbell, We’re so glad to hear you had a great experience with Scott! Thank you for your business and the great review!

August 20, 2024

jim rodgers is a very nice guy! he always explains everything that my truck needs and will show me pictures. the other day when i was in i mentioned that i didnt get a chance to st More

by gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Matthews GM Center responded

Hi Gary, Jimmy is a great guy! We're glad to hear he was able to feed you and take great care of you! Thank you for choosing Matthews for all your service needs.

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