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Matthews GM Center

Vestal, NY

4.7
235 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 235 reviews

November 24, 2023

Moat aspects were very good. I was given a window of pickup of 9-10. The car was not picked up until almost 10:30. More

by khall12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 22, 2023

Excellent service experience. I plan to come here for all my GM service needs as they come up in the future. More

by jdnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 21, 2023

Excellent service plus ride home(only one in car-great) Ride back same; very happy More

by SNO24MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

November 21, 2023

We will not be coming here again. It seems the prices are getting to high. More

by MARATHONPAGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Rodgers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Matthews GM Center responded

Hello- We're sorry to hear that you weren't satisfied with your recent experience. We understand your concerns and wish we could keep our costs the same however, as other items in the market increase, unfortunately so do our services. We do offer our Customer Loyalty Program, Matthews Rewards Plus, which can assist with alleviating some of the costs of our services. If you'd like to learn more please, reach out to Service Director Mike Ryder at 607-798-8000.

November 19, 2023

Everyone I've dealt with at Matthews is top shelf. Always professional, courteous, knowledgeable, dependable, sincere. More

by MomC270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2023

Experienced techs. Great help from the bench. I always take the shuttle. And it’s done real close when I ask! More

by impulsiveantiques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

The sales and service departments at Mathews Chevrolet has always been very easy to deal with and I have always been happy with their customer service members in both departments. More

by DARRYL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

They took care of all the paperwork with my warranty and the work was all done I a timely fashion More

by hollywood2888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Professional, friendly, informative. Have been bringing my vehicle here for years and would never consider going anywhere else! More

by waddhayloft
Recommend Dealer
Yes
Employees Worked With
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Scott is a great representative for Matthews. Always helpful, very informative, courteous and pleasant to work with. So far we ave been very pleased with Matthews Dealership. So much so, that wh More

by BCHURCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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