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Matthews GM Center
Vestal, NY
262 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 262 reviews
February 04, 2024
Always given maximum attention - never disappointed with Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction Communication . Comfortable waiting room Surroundings - efficient support - always hot coffee - nothing but positive interaction More
by sjrozek
Verified Customer
February 01, 2024
Fred greeted me with a smile, offered a rental car (when one wasn’t set up) & explained the repair in detail. one wasn’t set up) & explained the repair in detail. More
by tcappellett
Employees Worked With
January 26, 2024
Scott was right on the ball and explained what was going on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all possible to get the truck right before I get out the door. Unfortunately your shop isn't in Ithaca where it would be much more convenient, then you would probably get most of our business. More
by BSEXTON14850
January 25, 2024
Our experience from start to finish was excellent! No pressure and the truck looked great! Tim is the best! No pressure and the truck looked great! Tim is the best! More
by WEF23
January 25, 2024
Awesome sales and after the sales experience. Called me after my delivery to make sure I had no questions about the vehicle. Very professional business Called me after my delivery to make sure I had no questions about the vehicle. Very professional business More
by mryder97
January 24, 2024
SERVICE WAS GOOD UNTIL CAR WASH TOOK FOR EVER. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. IT WAS VERY SLOW AND THE JOB DONE WAS POOR. THE REST OF THE WAS VERY GOOD. More
by MICHAEL JIMENEZ
January 17, 2024
Ted O'connor was pleasant to work with and did a great job demonstrating all of the features of our new Acadia and walking us thru the reams of paperwork necessary to complete the sale. This is the second job demonstrating all of the features of our new Acadia and walking us thru the reams of paperwork necessary to complete the sale. This is the second Acadia we've purchased from Matthews GMC and we've been happy with the sales and service. More
by dparker20
Employees Worked With
Ted O'connor
January 16, 2024
Not real happy with their repair service don’t feel they pay much attention to overall condition had a repair that could have been avoided if they would have done the job and changed everything the first ti pay much attention to overall condition had a repair that could have been avoided if they would have done the job and changed everything the first time seems like things get worse every time they repair it More
by allitems24
