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Matthews GM Center

Vestal, NY

4.8
262 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 262 reviews

December 23, 2024

Scheduling an appointment to getting the work completed is so simple. Work is completed on time More

by KARIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Filan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Tierno
December 21, 2024

Please eliminate a mandatory response here. Just a simple rating should be enough. Usually won’t fill these out but did so because of Jim and Fred’s great service More

by FRANKMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews GM Center responded

Hi Frank- We’re so glad to hear you had a great experience with Jim and Fred! Thank you for your business and the great review!

December 21, 2024

I made an appointment online and checked the box i would wait. When i dropped off they said i wasn't down on the schedule for waiting. They did squeeze me in. I thought the purpose of making an appointment More

by JRF656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews GM Center responded

We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

December 18, 2024

Brought my 2019 Buick Encore in for an inspection. Rob informed me the vehicle would need front and rear brakes. They installed the brakes and I was able to leave safely. More

by OTBJEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Matthews GM Center responded

Hi-Thank you for the 5 Star Review and your business!

December 18, 2024

I am very pleased with the. Services they listen to you and keep you updated how your cars doing very friendly service More

by angles17042000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Matthews GM Center responded

Hi-Thank you for the perfect review!

December 17, 2024

Quick service but very thorough. Friendly and kind staff. Answered all my questions and concerns. Car was very clean when i picked it up More

by CITYQUEEN519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 16, 2024

Fred in service is always accommodating and helpful to our needs when acquiring product and scheduling. Service team goes above and beyond. Thank you More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews GM Center responded

Hi Brett- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

December 12, 2024

I've been buying vehicles from them for over 40 years and the service has always been friendly, and does whatever it takes to work around my busy schedule. highly recommend them. More

by tillsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 12, 2024

We are so pleased with the service. No matter what the problem is they are there to help. Jim is so patient and kind. More

by R&B DeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Jim! Thank you for your business and the great review!

November 25, 2024

Jim does a great job of getting me in and out and allways calls with up dates or problems . the main reason i take my trucks there for service or repairs More

by tdirose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Jim! Thank you for your business and the great review!

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