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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
833 Reviews

833 Reviews of Mastrovito Hyundai - Service Center

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January 15, 2023

Everything is good but not great, service, seating area, and other stuff. Too crowded, and almost not enough seating. More

by rachgardengirl
Recommend Dealer
Yes
Employees Worked With
Ali Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023 -

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

January 14, 2023

Was first time there to get service for hyundai. Everything went smoothly and had excellent service More

by 11421lrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 14, 2023

I am very pleased with the service that my car received while at Mastroviti Hyundai. More

by RLARKIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 12, 2023

Got my car in on time took around an hour and a half very professional More

by gima.terrie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 11, 2023

Extremely helpful in getting me everything I wanted and needed, along with amazing customer service! More

by acetomadiana70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Zawatski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dzejla Bungur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

January 11, 2023

Service was friendly, polite, and quick. I have no complaints. Will be calling to set up an appointment for an oil change soon. More

by DAREY1
Recommend Dealer
Yes
Employees Worked With
I do not know who I met with.
Jan 11, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

January 11, 2023

I always have the best experience when I go there. The staff is always friendly and my wait isn’t long! More

by ABoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. We are happy to hear that you had a wonderful experience! #makeyourmovetomastrovito

January 11, 2023

I worked with Hai Le, and he was awesome the whole way through. From the time I placed my order until it came in. Happily answered my incessant questions, made the whole process so much easier as we did i More

by allienmike514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Elarasy, Hai Le
Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 10, 2023

A true masterclass experience. Effortless and timely. The best in the business. Thank you for everything! More

by mattpecheone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hai Le
Jan 11, 2023 -

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. We are happy to hear that you had a wonderful buying experience! #makeyourmovetomastrovito

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