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Mastrovito Hyundai - Service Center

Yorkville, NY

4.8
769 Reviews

769 Reviews of Mastrovito Hyundai - Service Center

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January 21, 2023

So far they have been good. Need to improve on communication with the customer better More

by slasalle0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

After a decade of purchasing vehicles 1-3 times a year, I can honestly say this dealership was by far the best in every way! Our salesman, Belmin went above and beyond by texting me info all day prior to us More

by nmstagaman
Recommend Dealer
Yes
Employees Worked With
Michael Scavo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belmin Mestrovac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mastrovito Hyundai responded

Thank you so much for taking the time to write this review. We are very happy to hear that you received professional, efficient, and friendly service at Mastrovito Hyundai. That is very important to us. We appreciate the recommendation as well as your support and business and hope to see you again in the future. #makeyourmovetomastrovito

January 20, 2023

Very attentive to the desires of your clients and faithful on following up on meeting those needs More

by vupham
Recommend Dealer
Yes
Employees Worked With
Shawn Zawatski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Snell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Vaughn
Jan 20, 2023 -

Mastrovito Hyundai responded

Thank you for taking the time to complete this review. We are happy to hear that you received attentive service. We sincerely appreciate your support and business. #makeyourmovetomastrovito

January 20, 2023

My experience with Mastrovito Hyundai has been and continues to be more than exceptional! Great team over there, in both the sales and service areas! Job well done! More

by bhansen5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aldin Mekic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristian Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Mastrovito was exceptionally helpful as well!
Jan 20, 2023 -

Mastrovito Hyundai responded

Hello! Thanks so much for taking the time to complete this review. We are happy to hear that you received exceptional service from the team at Mastrovito Hyundai. We sincerely appreciate your business, support, and kind words. #makeyourmovetomastrovito

January 20, 2023

This store was efficent and the staff was friendly. The store itself was clean and well maintained More

by lumberhyper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mastrovito Hyundai responded

Hello! Thanks for taking the time to complete this review. We are happy to hear that you received friendly and efficient service at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 15, 2023

Very professional and timely. service. Very satisfied with the service department and staff. Recieved notice when service was completed. More

by traceyannmills44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 15, 2023

Everything is good but not great, service, seating area, and other stuff. Too crowded, and almost not enough seating. More

by rachgardengirl
Recommend Dealer
Yes
Employees Worked With
Ali Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Was first time there to get service for hyundai. Everything went smoothly and had excellent service More

by 11421lrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 14, 2023

I am very pleased with the service that my car received while at Mastroviti Hyundai. More

by RLARKIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 14, 2023

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Kiser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Braelynn Merrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023 -

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

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