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768 Reviews of Mastrovito Hyundai - Service Center
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January 12, 2024
An awesome team they were extremely knowledgeable and helpful and a great experience from start to finish. helpful and a great experience from start to finish. More
by absendzuk
Verified Customer
January 11, 2024
if braelynn merrell is the young lady at the service counter she is an exceptional employee. she went out of her way each time i had to bringmy car in and made sure i got home, Very polite made it eas counter she is an exceptional employee. she went out of her way each time i had to bringmy car in and made sure i got home, Very polite made it easy to do business with your dealership. she is a credit to your company and deserves to be told so, Iwish i got her name young girl with glasses at service counter More
by WPARZYCH2003
January 11, 2024
We had a great experience. Tony did a great job of explaining everything and letting us know all of our options. Tony did a great job of explaining everything and letting us know all of our options. More
by freckleface41
January 10, 2024
Courteous met us at the door and walked you through registration and to the waiting room. Kept you informed on what’s going on and how long it would be. registration and to the waiting room. Kept you informed on what’s going on and how long it would be. More
by roccoz1228
Employees Worked With
Other Employees :
ZACH BUDWAY
January 10, 2024
Zach was great. Just like everyone else at this dealership. If you buy a Mercedes, BMW, Volvo, Porsche, you’d expect to be treated like royalty. You wouldn’t expect Just like everyone else at this dealership. If you buy a Mercedes, BMW, Volvo, Porsche, you’d expect to be treated like royalty. You wouldn’t expect the same level of service, and considerate people from Hyundai. But that is exactly how I feel when I am at Mastrovito. Great group of folks…I am really impressed. And very grateful for the attention the staff gives us! More
by tomantonoff2
Employees Worked With
Other Employees :
ZACH BUDWAY
January 10, 2024
Everyone at Mastrovito Hyundai is amazing and very helpful. I was able to call at 5:30 at night and was able to bring my car in the very next morning. helpful. I was able to call at 5:30 at night and was able to bring my car in the very next morning. More
by tia
Employees Worked With
January 10, 2024
The staff is very efficient and made it easy to do business.Would refer them to others for sure. business.Would refer them to others for sure. More
by podhlem53
January 09, 2024
It's always a delight to walk into Mastrovito to get maintenance done on my vehicle. Promptness and professionalism seem paramount to this dealership, and has been exemplified every time I go in, parti maintenance done on my vehicle. Promptness and professionalism seem paramount to this dealership, and has been exemplified every time I go in, particularly by Braelynn. More
by m
Employees Worked With
January 08, 2024
I sent you an email. I feel that my experience was a joke. Promise to "get back to me" was never kept. Ally was rude, raised her voice and over talked my son....acted as I feel that my experience was a joke. Promise to "get back to me" was never kept. Ally was rude, raised her voice and over talked my son....acted as if she knew how to install running boards better than my son who has done it many times. Our whole day was spent at your facility for what we were told would be 2 1/2 hours tops and by your own employee's admission, the service tech scheduled to install my new running boards did NOT know how to do them and another tech had to be called in. This was only one issue that day. I work specifically with the public and if I ever spoke to someone the way Ally did, then told them I would "be right back" only to let them watch me walk around the building and never come back to let them know what was happening, and then let weeks go by without so much so much as any type of a follow up...text, email, phone call, nothing...I would not expect to have my employment any longer. Zach was good and did what he could, my salesman, Balman was off that day but was called about the other issues I believe. What started out as a fun buying experience turned sour very quickly and I can't believe I have not heard a single word from Mastrovito except for you wanting ME to complete YOUR survey. More
by KARENMC1952
Employees Worked With
ZACH BUDWAY
