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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews
Call Dealership (706) 855-9400
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3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

March 07, 2023

Excellent service. Charles was very professional. He explained all details clearly and provided me with the information I needed for a future appointment. More

by l_wildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Report | Print
Mar 09, 2023 -

Master Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Master Buick GMC Augusta. If there is anything more that I can do, please come back and see me again. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 04, 2023

Very accommodating, we had an unexpected trip come up and the service department got me in to do oil change ad tire rotation within a few hours notice. Great folks to work with. More

by mike.bennett36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Report | Print
Mar 07, 2023 -

Master Buick GMC responded

Mike, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 25, 2023

Roscoe Peace was very knowledgeable and patient. He answered all our questions and took care of us from start through driving off the lot in a brand new Buick and beyond. More

by Rich
Recommend Dealer
Yes
Employees Worked With
Sales manager , Roscoe Peace, Keith Stone
Report | Print
Feb 28, 2023 -

Master Buick GMC responded

Rich, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 23, 2023

I just want to say that in all of my buying of vehicles that this was the best experience that my wife and I have ever had. Wade Howard was the most honest salesman that I have had the experience and pleas More

by Bruce & Virginia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Wade Howard, Keith Stone
Report | Print
Feb 24, 2023 -

Master Buick GMC responded

Bruce and Virginia, I cannot thank you enough for your wonderful review of Master Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Feb 24, 2023 -

Bruce & Virginia responded

It was our pleasure. When you deal with straight and honest people no playing games it makes everything better.

February 17, 2023

Excellent sales and service! We have been very pleased with every interaction with Master Automotive! Thank you!! More

by davidhoggjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Bo Starke
Report | Print
Feb 21, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 06, 2023

Excellent customer service and professionalism. Took my car in today for a recall notice and one other minor problem. Both was addressed and repaired with a call given for pickup sooner than expect More

by ramcclellan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Report | Print
Feb 08, 2023 -

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 04, 2023

Always treated like family when we bring vehicles here. Top notch service representatives at Master More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt, Charles Williams, Steve MacDonald, Brooke Jennings
Report | Print
Feb 06, 2023 -

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 02, 2023

Great service! Friendly helpful quick! Everyone goes above and beyond to help and they explain everything! More

by Rhodesinteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Starke, William Fanning, Gage Welch
Report | Print
Feb 03, 2023 -

Master Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Master Buick GMC Augusta, we value our customers and we look forward to seeing you down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 01, 2023

The purchase experience was great. Roscoe Peace was very professional, courteous, and knowledgeable. I would definitely recommend this dealership and the GMC product to anyone. More

by rrkelley17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace, Keith Stone
Report | Print
Feb 03, 2023 -

Master Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Roscoe's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 16, 2023

The service staff always makes sure I am taken care of. They handle everything very professionally and had my truck ready in a timely manner. Excellent work guys! More

by Aaron_jones1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt
Report | Print
Jan 18, 2023 -

Master Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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