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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

March 17, 2023

Highly recommended best customer services staff was very quick and professional especially Gavin Hyatt thanks to GMC Buick or Augusta my A/C is working definitely will be sending recommendations for sales More

by lane-inky0r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Mar 20, 2023 -

Master Buick GMC responded

I cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 16, 2023

Charles Williams was very helpful he explained all I needed and I didn’t have to wait days for my car and I’m truly grateful for that. More

by cancrum25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 17, 2023 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 07, 2023

Excellent service. Charles was very professional. He explained all details clearly and provided me with the information I needed for a future appointment. More

by l_wildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 09, 2023 -

Master Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Master Buick GMC Augusta. If there is anything more that I can do, please come back and see me again. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 04, 2023

Very accommodating, we had an unexpected trip come up and the service department got me in to do oil change ad tire rotation within a few hours notice. Great folks to work with. More

by mike.bennett36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 07, 2023 -

Master Buick GMC responded

Mike, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 25, 2023

Roscoe Peace was very knowledgeable and patient. He answered all our questions and took care of us from start through driving off the lot in a brand new Buick and beyond. More

by Rich
Recommend Dealer
Yes
Employees Worked With
Sales manager , Roscoe Peace, Keith Stone
Feb 28, 2023 -

Master Buick GMC responded

Rich, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 23, 2023

I just want to say that in all of my buying of vehicles that this was the best experience that my wife and I have ever had. Wade Howard was the most honest salesman that I have had the experience and pleas More

by Bruce & Virginia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Wade Howard, Keith Stone
Feb 24, 2023 -

Master Buick GMC responded

Bruce and Virginia, I cannot thank you enough for your wonderful review of Master Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Feb 24, 2023 -

Bruce & Virginia responded

It was our pleasure. When you deal with straight and honest people no playing games it makes everything better.

February 17, 2023

Excellent sales and service! We have been very pleased with every interaction with Master Automotive! Thank you!! More

by davidhoggjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Bo Starke
Feb 21, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 06, 2023

Excellent customer service and professionalism. Took my car in today for a recall notice and one other minor problem. Both was addressed and repaired with a call given for pickup sooner than expect More

by ramcclellan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Feb 08, 2023 -

Master Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 04, 2023

Always treated like family when we bring vehicles here. Top notch service representatives at Master More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt, Charles Williams, Steve MacDonald, Brooke Jennings
Feb 06, 2023 -

Master Buick GMC responded

Tamika, thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 02, 2023

Great service! Friendly helpful quick! Everyone goes above and beyond to help and they explain everything! More

by Rhodesinteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Starke, William Fanning, Gage Welch
Feb 03, 2023 -

Master Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Master Buick GMC Augusta, we value our customers and we look forward to seeing you down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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