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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

April 08, 2023

Master GMC ,Buick is the best dealership around for sales and service.. Courteous staff, and efficient. Makes buying a vehicle a pleasure. More

by salleyinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Frank Ward, Phillip Towns, Bernard Hughes, Keith Stone
April 04, 2023

Visited the service department today for a retrofit on my 2022 Buick Envision Avenir heated and cooled seats. Steve was excellent! He was prompt, professional, friendly and explained the service complet More

by BDL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
Apr 06, 2023 -

Master Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Steve does for Master Buick GMC Augusta and our customers. Hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 01, 2023

Nicole was fantastic and very easy to work with. If you get another xt5 Cadillac in let me know. More

by Freddieleong26
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
Apr 03, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 27, 2023

Return customer multiple times for new Denali trucks. ..great trucks but always comeback here because of the great people! More

by GBryan
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Frank Ward, Sue Oertle, Gene Baxley, David Truitt
Mar 29, 2023 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 24, 2023

I'm 70 years old and not sure how many vehicles I have purchased in my life time, but I will say that my 2023 GMC Sierra 2500 was the best purchase ever. The Customer Service I received from Sue Oertle w More

by Stephen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Keith Stone
Mar 27, 2023 -

Master Buick GMC responded

Stephen, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 23, 2023

Everyone from Frank, Eddie, Sue and Keith were absolutely wonderful in the process of me buying my new GMC Sierra 1500 Denali. They really made me feel appreciated. Frank(General Sales Manager) was great in More

by Jrackliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Frank Ward, Sue Oertle, Keith Stone
Mar 24, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 18, 2023

The service department was very helpful and friendly. My car maintenance was taken care in a timely manner. Waiting facility was nice and comfortable. More

by Sedefoor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gavin , Gene Baxley
Mar 21, 2023 -

Master Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes our dealership special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 17, 2023

We had a last minute drop in at the service center and we were taking care of from the second we walked in until the second we left. David is our right hand man when it comes to anything at Masters. More

by tiffaniewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt
Mar 20, 2023 -

Master Buick GMC responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 17, 2023

Highly recommended best customer services staff was very quick and professional especially Gavin Hyatt thanks to GMC Buick or Augusta my A/C is working definitely will be sending recommendations for sales More

by lane-inky0r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Mar 20, 2023 -

Master Buick GMC responded

I cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 16, 2023

Charles Williams was very helpful he explained all I needed and I didn’t have to wait days for my car and I’m truly grateful for that. More

by cancrum25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 17, 2023 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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