Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Master Buick GMC

Augusta, GA

4.8
1,103 Reviews
Call Dealership (706) 855-9400
View Awards

3710 Washington Rd

Augusta, GA

30907

Directions

By Type

1,103 Reviews of Master Buick GMC

April 18, 2023

I had an absolute great experience with Sue, Ed and Wil They were incredibly professional, knowledgeable, and quick. They were thorough in communicating and went above and beyond to make my experience top More

by Bjjordan17
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Sue Oertle
Report | Print
Apr 20, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 16, 2023

Everything went smoothly considering we bought 2 vehicles. Sue was very organized. I was happy with my experience. More

by Cpocam
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Sue Oertle
Report | Print
Apr 19, 2023 -

Master Buick GMC responded

I'm pleased to hear that Sue took care of you and that everything went very smoothly. I hope to see you again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 16, 2023

It was pleasant clean and professionally organized and executed Six more words will be enough More

by HEIDIASTEWART@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Bo
Report | Print
Apr 19, 2023 -

Master Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 15, 2023

Always had good experiences at Master I have no complaints! Master is the best place to buy a car. Everyone is so friendly and the service department is excellent More

by JQSAMS@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
No Starke
Report | Print
Apr 18, 2023 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 15, 2023

I had over $2700 of work done, and when I got home I did a few checks to see the quality of work. I found the the cabin filter was not replaced, which I was billed. More

by ESPBABY32@YAHOO.COM
Recommend Dealer
No
Employees Worked With
Charles
Report | Print
Apr 17, 2023 -

Master Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 15, 2023

Quick and easy No No No No No no no no no no no no More

by BLYNCH@RWALLEN.COM
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Apr 18, 2023 -

Master Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 15, 2023

It was okay. Nothing bad. Acceptable. The 2 people I encountered and had approximately 10 words with were pleasant. I have no complaints. More

by delo2455
Recommend Dealer
Yes
Employees Worked With
Bo Stark
Report | Print
Apr 18, 2023 -

Master Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 14, 2023

They did an outstanding job! I am a loyal customer!! Charles and the team went above and beyond. When parts were delayed they put me in a loaner. Couldn't be happier. Thank you! More

by LOUJOMAD@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Apr 17, 2023 -

Master Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 12, 2023

Good service got me in and out real quick . I’m satisfied with the work and customer service More

by Tonychisolm329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Report | Print
Apr 14, 2023 -

Master Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 11, 2023

My truck was in for service twice last month. And still no fix the only explanation was GM is working on a fix. I feel my rep could have given a better response. My truck has less the 4000 miles More

by Deebo5702@hotmail.com
Recommend Dealer
No
Employees Worked With
Bo
Report | Print
Apr 12, 2023 -

Master Buick GMC responded

I am sorry for your frustration. We share that frustration sometimes, as well. In this case, as Bo tried to explain, our technician was able to document your issue, he contacted GM’s technical assistance for guidance, and was told that although GM is aware of the issue, they have not come up with the fix, yet. Although this is frustrating, it is not uncommon. As soon as there is an authorized repair, we will be contacted, and we will contact you. We will be in touch.

1
...
6
7
8
...
111