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Master Buick GMC

Augusta, GA

4.8
1,103 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,103 Reviews of Master Buick GMC

April 20, 2023

The service department is great to deal with! ! Always great customer service. Very helpful and knowledgeable More

by PBACHELDER@ATLASINDUSTRIAL.BIZ
Recommend Dealer
Yes
Employees Worked With
Gavin
Apr 21, 2023 -

Master Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes our dealership special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2023

Great It was all I expected and more Okay The service and knowledge was top of the line More

by TOM.WELLS@VA.GOV
Recommend Dealer
Yes
Employees Worked With
Hyatt, g
Apr 21, 2023 -

Master Buick GMC responded

Tom, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2023

Great service and service staff. David makes it feel like the good old days where you are treated as personally known and not some number. Best service ever. More

by Rickgoolsby1
Recommend Dealer
Yes
Employees Worked With
David Truitt
Apr 21, 2023 -

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2023

It is always a pleasure working with Bill and the team at Master GMC! My transaction went smooth like always. More

by chris
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Apr 21, 2023 -

Master Buick GMC responded

Chris, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2023

Exceptionally wonderful experience. Did not plan on buying a Buick that day. But Wayne, not pushing for a sale, let us drive two vehicles, spent time selling his product and we bought a More

by william Frank
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson
Apr 21, 2023 -

Master Buick GMC responded

William, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Wayne's efforts have made the difference in your Buick-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2023

Great experience will always deal with them They were great with hospitality and listened and gave they honesty More

by patpage1985@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt
Apr 21, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2023

Very courteous and was ready when I got there Nicole was a pleasure to work with More

by jrich89898@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 21, 2023 -

Master Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2023

Very attentive. Fixed quickly and kept me in the loop Was very pleased with the service More

by CLIFFORDMILES@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
David Pruitt
Apr 21, 2023 -

Master Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2023

No haggle, patient, kind, forthcoming. Low stress, didn't feel pressured. Overall positive experience. Great! The End. More

by toomeynicholas@gmail.com
Recommend Dealer
Yes
Employees Worked With
Wade Howard, Wade Howard
Apr 21, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 18, 2023

5 5 From the moment i walked in the dealership I felt welcomed. The staff were very friendly and helped with any questions that I had. Sue and Gene were the best More

by clarence.primm83@gmail.com
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, Sue Oertle
Apr 20, 2023 -

Master Buick GMC responded

Clarence, thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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