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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

April 25, 2019

Very good and kind also helpful. Because MrCharles was helping me with a problem that I thought would not get fixed and now my car is good. Thank you very much. More

by Jones01bertha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Roanld, Charles Williams
Apr 26, 2019 -

Master Buick GMC responded

Thank you for your great review! I’m glad that Charles was a great help to you. Don't hesitate to let us know if there's ever anything we can do for you in the future! Respectfully, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 24, 2019

Amazing experience Surprised by the knowledge of the service writer. I normally cringe when I have to walk near the service center of a dealership. The service guys alwa More

by Prosser2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Phillip Towns
Apr 25, 2019 -

Master Buick GMC responded

It’s great to know that David provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 24, 2019

Very good and professional Very good would buy another truck there sales staff was curious and friendly even delivered my truckuck from Georgia to north Carolina free cant be More

by LMACK1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
Apr 25, 2019 -

Master Buick GMC responded

Congratulations on your purchase! Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Master Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 22, 2019

Beyond expectations and always made to feel VIP Master Buick did it again! They worked me in WITHOUT an appointment and I walked out NO CHARGE..and waited only a short while. I have always been ap More

by CRYSTAL43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Apr 23, 2019 -

Master Buick GMC responded

CRYSTAL43, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 22, 2019

Having to get a key made and programmed The people there at Master Buick or very helpful and try to help me get everything done as fast as possible with the least amount of money that they c More

by James55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie, Steve MacDonald
Apr 23, 2019 -

Master Buick GMC responded

We appreciate your kind words, James55. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 21, 2019

Great Customer Service From start to finish, 1 hour and 30 minutes. Great customer service and a tremendous team that made my car buying an enjoyable experience. I highly More

by Bpatterson100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Apr 22, 2019 -

Master Buick GMC responded

Thank you for writing this fantastic review! The goal of the Master Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 21, 2019

Great customer service Gene and Eddie worked with me to purchase my vehicle without any harassment or pressing for me to purchase a vehicle. Just like my first time purchasi More

by CARL.TOWNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Gene Baxley
Apr 22, 2019 -

Master Buick GMC responded

Thank you for stopping by to leave this incredible review. Congratulations on your purchase! We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. I will pass your feedback along to Gene and Eddie. If there is anything more that we can do please come back and see us again. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2019

Great process and customer service Buying a new vehicle is always a hassle. Mary was able to work around our very busy masters schedule. They even got us a better interest rate from our More

by FMERRIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary PIleggi
Apr 22, 2019 -

Master Buick GMC responded

Thank you so much for providing us with your valuable feedback. I’m so happy to hear that Mary was able to assist you! Words can't express how thankful we are for your business. At Master Buick GMC we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 20, 2019

Charged for a serviceI feel or was told car was 100 per cent When I bought the2014corvette from you all through Ms Kathy Hensley..i was given a bill of sale stating the car was fully covered anything for one yea More

by Bobby1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kathy Hensley, David Truitt
Apr 30, 2019 -

Master Buick GMC responded

Thank you for sharing your thoughts and feedback with us, Bobby. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to me directly at your earliest convenience. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

April 19, 2019

Water leak My service representative was cordial and helped me reschedule my initial visit because I was not told I would need to leave my vehicle for a few days More

by DEIRDREWR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve MacDonald
Apr 22, 2019 -

Master Buick GMC responded

We appreciate you taking the time to share this feedback. Thanks for your business! If there's anything else we can do to help you, just let us know. Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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