
Master Buick GMC
Augusta, GA
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1,105 Reviews of Master Buick GMC
Very good and kind also helpful. Because MrCharles was helping me with a problem that I thought would not get fixed and now my car is good. Thank you very much. Because MrCharles was helping me with a problem that I thought would not get fixed and now my car is good. Thank you very much. More
Amazing experience Surprised by the knowledge of the service writer. I normally cringe when I have to walk near the service center of a dealership. The service guys alwa Surprised by the knowledge of the service writer. I normally cringe when I have to walk near the service center of a dealership. The service guys always appear to be a superstar mechanic but can’t even change the oil in a vehicle. David was beyond helpful and even went in depth explaining things. Never once felt pressured, I will definitely let everyone know my experience and will always return and be a customer of Mr. Truitt. Thanks again! More
Very good and professional Very good would buy another truck there sales staff was curious and friendly even delivered my truckuck from Georgia to north Carolina free cant be Very good would buy another truck there sales staff was curious and friendly even delivered my truckuck from Georgia to north Carolina free cant be at that. More
Beyond expectations and always made to feel VIP Master Buick did it again! They worked me in WITHOUT an appointment and I walked out NO CHARGE..and waited only a short while. I have always been ap Master Buick did it again! They worked me in WITHOUT an appointment and I walked out NO CHARGE..and waited only a short while. I have always been appreciative of the commitment all the employees make for me on my visits and I am certain others do too. I hope to work a deal on a trade in here soon..hopefully they read my rave review!! More
Having to get a key made and programmed The people there at Master Buick or very helpful and try to help me get everything done as fast as possible with the least amount of money that they c The people there at Master Buick or very helpful and try to help me get everything done as fast as possible with the least amount of money that they could they were very knowledgeable and what they do and very courteous when you talk to him More
Great Customer Service From start to finish, 1 hour and 30 minutes. Great customer service and a tremendous team that made my car buying an enjoyable experience. I highly From start to finish, 1 hour and 30 minutes. Great customer service and a tremendous team that made my car buying an enjoyable experience. I highly recommend Masters Buick GMC. This was my fourth time working with this great dealership. More
Great customer service Gene and Eddie worked with me to purchase my vehicle without any harassment or pressing for me to purchase a vehicle. Just like my first time purchasi Gene and Eddie worked with me to purchase my vehicle without any harassment or pressing for me to purchase a vehicle. Just like my first time purchasing a vehicle at this location, I was very satisfied. More
Great process and customer service Buying a new vehicle is always a hassle. Mary was able to work around our very busy masters schedule. They even got us a better interest rate from our Buying a new vehicle is always a hassle. Mary was able to work around our very busy masters schedule. They even got us a better interest rate from our own bank! I love my new (pre owned)) truck and feel like any service I may need in the future will be handled as efficiently as the purchase was. More
Charged for a serviceI feel or was told car was 100 per cent When I bought the2014corvette from you all through Ms Kathy Hensley..i was given a bill of sale stating the car was fully covered anything for one yea When I bought the2014corvette from you all through Ms Kathy Hensley..i was given a bill of sale stating the car was fully covered anything for one year (2019). I have almost 5 Month left on warranty David, my service guy was very helpful. He didn’t understand why this issue was not covered (replacement of drivers visor side garage door opener). Over $500 spent on this . I think it should have been covered by warranty or at least help on labor. I left message on your office phone Thursday or Friday, but did not hear from you. I had been always impressed with you all service, but this was a vary expensive cost to me. Thank you Robert (Bobby) Edmunds More
Water leak My service representative was cordial and helped me reschedule my initial visit because I was not told I would need to leave my vehicle for a few days My service representative was cordial and helped me reschedule my initial visit because I was not told I would need to leave my vehicle for a few days for service. He then rescheduled me for service which included a loaner vehicle. The reschedule date was a week away. More