Master Buick GMC

Very professional and efficient Nicole and the team did a great job of taking care of my car purchase. What made it even better was when I found out that she was a yellow jackets fan Nicole and the team did a great job of taking care of my car purchase. What made it even better was when I found out that she was a yellow jackets fan too. More

Didn't check air pressure as indicated. Air pressure in tires was not checked and was told it was. I pulled back around and Brad said the system had to reset, I couldn't just drive around pa Air pressure in tires was not checked and was told it was. I pulled back around and Brad said the system had to reset, I couldn't just drive around parking lot. This is not true. Wasn't happy with his reply to that. Tech came out and put air in left front. It registered without me moving after he put air in. Whoever serviced vehicle just didn't do it!! Makes me wonder what else wasn't checked. Maybe Brad needs to familiarize himself with a vehicle before making a snide comment making me feel like I didn't know what I was talking about! More

Fast, fair, easy The salesman and sales manager at Masters Buick GMC made my cap buying experience easy, fast, and fair. The offer I recieved on my trade was fair and The salesman and sales manager at Masters Buick GMC made my cap buying experience easy, fast, and fair. The offer I recieved on my trade was fair and the finacing options were competitive. More

Excellent Buying my vehicle was seamless from beginning to end.. I think it is such a waste of time to sit in the dealership for hours. I voiced my concerns ear Buying my vehicle was seamless from beginning to end.. I think it is such a waste of time to sit in the dealership for hours. I voiced my concerns early on in the process and they were very accommodating. Thanks Wade and Eddie, you two are the best! More

Customer Service From the minute I walked in I was greeted with a friendly smile. My service manager was so personable and really listen to my needs and my concerns From the minute I walked in I was greeted with a friendly smile. My service manager was so personable and really listen to my needs and my concerns about my vehicle and took time to explain everything that was going to be done and if I didn’t know what was being done he explained it to me. I will definitely come back to this service department and request same service manager. More

Good people and great service I always make an appointment with Charles Williams. He knows my car and what is going on. I am greeted with a nice good morning and welcome back. Alwa I always make an appointment with Charles Williams. He knows my car and what is going on. I am greeted with a nice good morning and welcome back. Always will be asked if I need a ride to work. Charles and William Fanning are going to make sure your needs will be met. Just very friendly and good people. The whole team inside the office will greet you. More

Amazing service department! Any time. I ever have an issue with my car or it just needs a routine maintenance done, the team at Master Buick GMC is always the greatest. I’ve had Any time. I ever have an issue with my car or it just needs a routine maintenance done, the team at Master Buick GMC is always the greatest. I’ve had other cars previously and no service has compared to the service I get now. They are always so quick and very efficient. More

Problem Solved Brought in my 16 Denali 6.2 due to check engine light and remote start not working. Took longer than service writer expected so he authorized a courte Brought in my 16 Denali 6.2 due to check engine light and remote start not working. Took longer than service writer expected so he authorized a courtesy car for me. It was found that #6 injector was bad. Got it back and no problems since. More

Excellent Experience I had an awesome buying experience at Master Buick GMC of Augusta! The sales staff and finance staff went above and beyond to ensure I was well taken I had an awesome buying experience at Master Buick GMC of Augusta! The sales staff and finance staff went above and beyond to ensure I was well taken care of. Each member of the staff was helpful, pleasant, and no pressure. I would highly recommend anyone searching for a vehicle to consider Master. I love my new vehicle and you will too! More

Fast and excellent service. Master got me in and out of service very fast. Great job and Great people. David took care of me on very short notice. Thank you. Master got me in and out of service very fast. Great job and Great people. David took care of me on very short notice. Thank you. More