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Master Buick GMC
Augusta, GA
1,105 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,105 Reviews of Master Buick GMC
May 02, 2019
Service on my Sierra was performed in a timely manner Everyone was very nice and helpful. My truck was ready when it was promised and in clean condition.I would definitely recommend Masters GMC for your s Everyone was very nice and helpful. My truck was ready when it was promised and in clean condition.I would definitely recommend Masters GMC for your service needs. More
by Tim C
Verified CustomerEmployees Worked With
Charles Williams
May 02, 2019
Low pressure and eager to deal It took me less than 2 1/2 hours to complete the deal test drove it all the financial work Went smooth. L camp was a great guy to work with really enj It took me less than 2 1/2 hours to complete the deal test drove it all the financial work Went smooth. L camp was a great guy to work with really enjoyed him More
by RARYAN1960
Employees Worked With
Al Kemp, Keith Stone
May 02, 2019
Simply the Best! I had the best experience with Rosco our salesman, Eddie the sales manager, and Keith handling the financials!!! Rosco was absolutely knowledgeable in I had the best experience with Rosco our salesman, Eddie the sales manager, and Keith handling the financials!!! Rosco was absolutely knowledgeable in putting me in a vehicle that fit the needs I told him I had, Eddie is always awesome to work with- super friendly and helpful, doesn’t waste your time and helps you to get the best deal. And Keith was a delight and fun to talk to! It was awesome to see Sue as well, she and Eddie helped me with 2 of my previous vehicle purchases as well as my parents with purchases of several! We were so excited to finally see them again and to get our car buying experience with a team we knew were the best.... definitely recommend everyone going and seeing them! More
by Alyssa
Employees Worked With
Eddie Overby, Sue Oertle, Roscoe Peace, Keith Stone
May 02, 2019
Good but very expensive! Had to return to get car fixed righ They replaced a water pump on my 2012 chevy cruze ltz.the car had a leak and only leaked every night. They said they fixed it but when I got home and They replaced a water pump on my 2012 chevy cruze ltz.the car had a leak and only leaked every night. They said they fixed it but when I got home and started the vehicle I noticed coolant on the garage floor. Took it back they said it needed a hose clamp and replaced it and resolved the leak.I was quoted $120 diagnostic fee on the phone but was charged $153 when they finished I disputed it but was told I would still be charged it if they did not fix it. They fixed the vehicle but are very expensive $1024. More
by Victor123#
Employees Worked With
Brad Gillespie
May 01, 2019
Excellent Purchase. Bill Whitten was very responsive to my requests and provided excellent help in my purchase. Keith has was very helpful and professional and helped me Bill Whitten was very responsive to my requests and provided excellent help in my purchase. Keith has was very helpful and professional and helped me finalize my purchase. More
by JERRYATHOMPSON
Employees Worked With
Bill Whitten, Keith Stone
May 01, 2019
Friendly and professional We had a great buying experience with Roscoe. He did everything he could to make sure the buying process went smoothly and we were happy with our new We had a great buying experience with Roscoe. He did everything he could to make sure the buying process went smoothly and we were happy with our new vehicle. More
by BOWZA4
Employees Worked With
Roscoe Peace, Keith Stone
May 01, 2019
Tony is AMAZING! Tony was so patient and spent so much time helping me make a choice! Then I changed my mind at the last minute and he was so gracious and forgiving, a Tony was so patient and spent so much time helping me make a choice! Then I changed my mind at the last minute and he was so gracious and forgiving, a true gentleman!! What a wonderful person! I will call Tony first! Dawn Anthony More
by DAWNBIRD7
Employees Worked With
Tony Goddard
May 01, 2019
Vehicle service The service on my Lacrosse has been exceptionally performed at Master Buick. I am very happy and secure with their performance. I will definitely retu The service on my Lacrosse has been exceptionally performed at Master Buick. I am very happy and secure with their performance. I will definitely return for service or repair. More
by Driver1940
Employees Worked With
David Truitt, William Fanning
May 01, 2019
Door issue Not the most welcoming / friendliness service center I've visited, everyone in there own world. First I ask to have my driver's door checked Charles W Not the most welcoming / friendliness service center I've visited, everyone in there own world. First I ask to have my driver's door checked Charles Williams basically said I was causing the problem and after the tech had checked it out David stated I could always take it somewhere else. On this last visit the door has drop noticable lower and wasn't informed until I asked about it, that it was not checked out because there tech on site. More
by CJWAYNESBORO
Employees Worked With
Kathy Hensley, David Truitt
April 30, 2019
Recent service visit to Master Buick GMC Recently encountered a water leaking issue with my GMC Sierra, took my vehicle in and was placed into a loaner vehicle. This was on a late Friday afte Recently encountered a water leaking issue with my GMC Sierra, took my vehicle in and was placed into a loaner vehicle. This was on a late Friday afternoon, they diagnosed and corrected the problem and had me back into my own vehicle by the following Monday afternoon. More
by Esmith9920
Employees Worked With
Eddie Overby
