
Master Buick GMC
Augusta, GA
Filter Reviews by Keyword
By Type
1,105 Reviews of Master Buick GMC
Son's first vehicle. We have used Master GMC many times. So we went to look at some trucks for my son's first vehicle. We found the perfect match at a very good price. W We have used Master GMC many times. So we went to look at some trucks for my son's first vehicle. We found the perfect match at a very good price. We are very satisfied with the truck. We will definitely be back for our next purchase. Thank you for all your help Mr. Kemp.. More
Beautiful new Acadia Wonderful experience and I’m so in love with my new Acadia! Roscoe was knowledgeable and so helpful. I will recommend your dealership in the future. Wonderful experience and I’m so in love with my new Acadia! Roscoe was knowledgeable and so helpful. I will recommend your dealership in the future. More
Great.staff willing to take the job and run with it. The service and reception was great. Unfortunately we had a run in with the extended warranty plan (Asurance) which I wouldn't recommend to anyone. Ho The service and reception was great. Unfortunately we had a run in with the extended warranty plan (Asurance) which I wouldn't recommend to anyone. However, your management staff made the situation better. I only have one negative comment: I feel that $400 labor costs for a $51 part and 2 hours was a smidgen much. Carter More
Thank you Eric Very good customer service. Eric Cooper was great to conduct business with. Very professional, nice & went above & beyond to work with us. We are fro Very good customer service. Eric Cooper was great to conduct business with. Very professional, nice & went above & beyond to work with us. We are from NY, so this was not a normal business transaction. He did a great job to get the paperwork & our affairs in order to get us on the road. We appreciate all that Eric & the dealership did. 1 of the better dealerships we've ever worked with. PS please put in some vending machines for your customers LOL Sincerely, Bob & Debbie Lavier More
Maintenance , engine light & air bag Every body was very helpful and tock care of all my concerns had to come in a second day because they had to order a part Every body was very helpful and tock care of all my concerns had to come in a second day because they had to order a part More
Happy customer! We had the BEST experience! David Truitt was extremely nice and very professional. We are grateful for the high quality care provided by all the servi We had the BEST experience! David Truitt was extremely nice and very professional. We are grateful for the high quality care provided by all the service members! The dealership is very lucky to have this team representing their company. Keep up the good work. You all are appreciated! More
Excellent people to do business with Best experience buying a car I have ever had , I will recommend to everyone. Nicole was super professional and did not pressure my wife and I like ot Best experience buying a car I have ever had , I will recommend to everyone. Nicole was super professional and did not pressure my wife and I like other dealers in the past More
WOW! Great Job. I must say first the customer service my Mom and I received couldn't have been better. We took her vehicle in for overall service..being she wasn't su I must say first the customer service my Mom and I received couldn't have been better. We took her vehicle in for overall service..being she wasn't sure what maintenance she needed..Of course nothing is easy or simple.. The vehicle needed lots of basics and a few costly repairs..It wasn't a cheap or fast job..However the service representative David explained everything to us and being such repeatable business I knew he was looking out for Mom's best interest. Many people will say Dealership repair shops are costly,however, you get what you pay for and I'd rather money be spent on qualified mechanics and know the job is done correctly. The people here treated us like family and with respect..Wonderful experience. More
service was excellent David was friendly and helpful. He took the time to address my questions and resolve my problems with the silver foil pealing from the steering wheel. David was friendly and helpful. He took the time to address my questions and resolve my problems with the silver foil pealing from the steering wheel. I received excellent customer service. More
Most Pleasant Experience!! Nicole, Wade and Keith absolutely made this experience the best ever and made our car dream true!! We will definitely be referring friends and family! Nicole, Wade and Keith absolutely made this experience the best ever and made our car dream true!! We will definitely be referring friends and family! More