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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

May 07, 2019

Son's first vehicle. We have used Master GMC many times. So we went to look at some trucks for my son's first vehicle. We found the perfect match at a very good price. W More

by michael73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Kemp, Keith Stone
May 08, 2019 -

Master Buick GMC responded

Thank you for stopping by to leave this incredible review, Michael. Congratulations on your purchase! We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 07, 2019

Beautiful new Acadia Wonderful experience and I’m so in love with my new Acadia! Roscoe was knowledgeable and so helpful. I will recommend your dealership in the future. More

by MISTYSHAWNWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
May 08, 2019 -

Master Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Roscoe was helpful during your visit and that you love your new Acadia. If you have any questions, please don't hesitate to reach out to us again. All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 06, 2019

Great.staff willing to take the job and run with it. The service and reception was great. Unfortunately we had a run in with the extended warranty plan (Asurance) which I wouldn't recommend to anyone. Ho More

by Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt, Brad Gillespie
May 07, 2019 -

Master Buick GMC responded

Thank you for taking the time to write a review. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don't hesitate to contact me directly if you'd like to discuss them in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 05, 2019

Thank you Eric Very good customer service. Eric Cooper was great to conduct business with. Very professional, nice & went above & beyond to work with us. We are fro More

by Bob & Debbie Lavier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
May 06, 2019 -

Master Buick GMC responded

Bob and Debbie, thank you so much for providing us with your valuable feedback. We are so happy to hear that Eric was able to assist you! Words can't express how thankful we are for your business. At Master Buick GMC we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 03, 2019

Maintenance , engine light & air bag Every body was very helpful and tock care of all my concerns had to come in a second day because they had to order a part More

by Z....
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
May 03, 2019 -

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 03, 2019

Happy customer! We had the BEST experience! David Truitt was extremely nice and very professional. We are grateful for the high quality care provided by all the servi More

by Jperez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 05, 2019 -

Master Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate David and the whole team. They do a fantastic job and I'm very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 03, 2019

Excellent people to do business with Best experience buying a car I have ever had , I will recommend to everyone. Nicole was super professional and did not pressure my wife and I like ot More

by New kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Nicole Rowell, Keith Stone
May 06, 2019 -

Master Buick GMC responded

Thank you for recognizing your experience at our store. It is great to know that Nicole was able to provide you and your wife with a pleasant time purchasing your new Kia. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 03, 2019

WOW! Great Job. I must say first the customer service my Mom and I received couldn't have been better. We took her vehicle in for overall service..being she wasn't su More

by DJBonScot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 03, 2019 -

Master Buick GMC responded

Hello DJBonScot and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 03, 2019

service was excellent David was friendly and helpful. He took the time to address my questions and resolve my problems with the silver foil pealing from the steering wheel. More

by TONI_DOOLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 03, 2019 -

Master Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 02, 2019

Most Pleasant Experience!! Nicole, Wade and Keith absolutely made this experience the best ever and made our car dream true!! We will definitely be referring friends and family! More

by MISSJESS1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Hooker, Nicole Rowell, Keith Stone
May 02, 2019 -

Master Buick GMC responded

We love hearing about customers that have a terrific experience at Master Buick GMC. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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