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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

May 10, 2019

Pleasant used car purchase The process was quick without any issues. I had seen the vehicle earlier in the week and felt no pressure to buy or engage in negotiation. I was able More

by Braves 95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Kemp
May 13, 2019 -

Master Buick GMC responded

I'm so pleased that you car buying process with us was a pleasant one. We appreciate your business and hope your enjoying your car! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 09, 2019

Easy to do business with I've bought from Master a few times. They are always super easy to do business with and their service department is 2nd to none. More

by JAMC1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goddard, Keith Stone
May 13, 2019 -

Master Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 09, 2019

Excellent David Truitt went out of his way to help me out and give me the best most affordable service. He made sure to keep me updated on what was going on at More

by Cheftbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 13, 2019 -

Master Buick GMC responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I will share your comments with David and we look forward to working with you again down the road. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 09, 2019

Warranty maintenance I had an 8am appointment. They were ready for me when I arrived and took me right away. Service was completed while I read the paper in the customer More

by KJMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 13, 2019 -

Master Buick GMC responded

Thanks for giving us the opportunity to service your vehicle needs. I am happy to hear that everything went well for you. Drive safely. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 09, 2019

Service It was a great experience. I will continue to do business with Masters GMC. The service was great when I purchased my vehicle and the service departme More

by blmcclain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 13, 2019 -

Master Buick GMC responded

Thank you so much for taking the time to write about your experience in our Service Department. We strive to provide all of our guests with superior service and we look forward to assisting you again in the future. Safe Travels! Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 09, 2019

Oil change-tire rotation Dropped car off and service director had me good to go about two hours ahead of the appointment time. Very nice! Great dealership - I recommend sales More

by BobbyT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Williams
May 13, 2019 -

Master Buick GMC responded

Thank you for the glowing review, Bobby! We are grateful for your recommendations and please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 09, 2019

Service Everyone was helpful and nice. Any questions I have are always answered. I would recommend this dealership to anyone for sales or service. Never any p More

by RDWILSONJR1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 13, 2019 -

Master Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. I will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 07, 2019

Overpriced service I can understand a dealer charging 3 times what a part would cost at a parts store. However the labor charge was excessive for the time I spent drinki More

by khufford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 08, 2019 -

Master Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. I will be sharing your comments with our team and please don't hesitate to contact me directly if you'd like to discuss them in greater detail. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 07, 2019

Review Overall great service just had to wait to long for shuttle and I ultimately called for a ride after 30 minutes of waiting on the 1 shuttle car More

by NISEANDRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 08, 2019 -

Master Buick GMC responded

Thank you for the four star review. We appreciate you taking the time to review us. We are thrilled to hear that you enjoyed your experience. We apologize for the long wait! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 07, 2019

No worries Masters Buick gives me piece of mind when it comes to my car service. They are nice people and always make me feel at ease maintaining my Buick Encore More

by MARCIAHOWELL58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
May 08, 2019 -

Master Buick GMC responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! All the best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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