
Master Buick GMC
Augusta, GA
Filter Reviews by Keyword
By Type
1,105 Reviews of Master Buick GMC
Excellent repair of rear air conditioning Masters GMC did a very good job in repairing my rear air conditioning evaporator and blower motor. I give the Masters Service Department five stars be Masters GMC did a very good job in repairing my rear air conditioning evaporator and blower motor. I give the Masters Service Department five stars because of their work. The next comment is more about the 2015 GMC Acadia SLT1 SUV itself: this rear evaporator was first replaced at about 5000 miles, and now again at approximately 22,000 miles but because vehicle is out of warranty due to age repair costs were paid by owner. Reading various web sites it seems this model SUV has had excessive repairs for the same problem. So yes Masters did an outstanding job fixing the air conditioner but it seems to me that the parent company, General Motors Corporation, should be reimbursing those owners for the cost of these repairs as it’s a systemic problem throughout this GMC model. More
Professional and satisfied Thank everyone for making this a great experience. From the sales staff to the finance staff. Jeff McKee thank you for taking such great care of us. Thank everyone for making this a great experience. From the sales staff to the finance staff. Jeff McKee thank you for taking such great care of us. More
Too expensive Traveling through Augusta and engine light comes on. Charged $494 diagnostics fee. Total bill $877 to replace a hose and a sensor valve. RIP Off. Traveling through Augusta and engine light comes on. Charged $494 diagnostics fee. Total bill $877 to replace a hose and a sensor valve. RIP Off. Never again and will not recommend you service to anyone. More
Very conscientious service writers and Department Very conscientious service Personnel. William Fanning is the best. Charles Williams is the best. They kept me informed and call me when my vehicle is Very conscientious service Personnel. William Fanning is the best. Charles Williams is the best. They kept me informed and call me when my vehicle is ready. More
Great experience It was a great experience! This was my first time buying from GMC and I wasn’t disappointed. Thanks again for a smooth buy. I would definitely recomm It was a great experience! This was my first time buying from GMC and I wasn’t disappointed. Thanks again for a smooth buy. I would definitely recommend to family and friends. More
Great experience Al is such a a great salesman, very polite patient and helpful.. thank you. He explained everything with detail and made sure we understood what he wa Al is such a a great salesman, very polite patient and helpful.. thank you. He explained everything with detail and made sure we understood what he was trying to explain More
Tops! We received the very best service and communication. Master Buick went above and beyond to help us in every way possible. David was certainly a bles We received the very best service and communication. Master Buick went above and beyond to help us in every way possible. David was certainly a blessing to us. More
Extremely satisfied Very nice and courteous staff and service. Excellent salesman, very informative and knowledgeable about the sale process. I would most definitely reco Very nice and courteous staff and service. Excellent salesman, very informative and knowledgeable about the sale process. I would most definitely recommend Master Automotive for anyone wanting to buy. More
Excellent! Mr Baxley was exceptional. He answered all my questions. He was courteous, and very thorough. Mr Eddie came in and close the financial process. I reco Mr Baxley was exceptional. He answered all my questions. He was courteous, and very thorough. Mr Eddie came in and close the financial process. I recommend these two gentlemen for excellent service. More
A Special Place This is my first experience at the Augusta location having been to Aiken often. Both locations are very special places. Everyone is very easy to inter This is my first experience at the Augusta location having been to Aiken often. Both locations are very special places. Everyone is very easy to interact with and are extraordinarily helpful. More