Master Buick GMC

A great and easy to deal with experience The salesman was very helpful and patient and explained everything very well. We will buy another vehicle there in the near future. Thank you for the The salesman was very helpful and patient and explained everything very well. We will buy another vehicle there in the near future. Thank you for the assistance in purchasing our truck. More

Service Charles is the best he kept me in the loop during the entire process. He definitely puts customer service as his top priority . Keep up the good work Charles is the best he kept me in the loop during the entire process. He definitely puts customer service as his top priority . Keep up the good work More

Quick repair of DEF tank heater. I was traveling through. Had to replace DEF tank heater. Master handled it quickly and efficiently. Had parts on hand. Got me back on road asap. A rea I was traveling through. Had to replace DEF tank heater. Master handled it quickly and efficiently. Had parts on hand. Got me back on road asap. A real help! More

Oil consumption test I brought in my 2013 GMC Terrain for a check on my oil level before going on a trip. I am currently undergoing a test for excessive oil consumption. M I brought in my 2013 GMC Terrain for a check on my oil level before going on a trip. I am currently undergoing a test for excessive oil consumption. My vehicle did need to have oil added. I was dealt with promptly and courteously by the service department, and in particular by my service advisor Charles Williams. More

Great Stress Free Car Shopping Experience Sue made sure we got the best deal possible..She was patient with us and worked with us all day to make sure we got the right vehicle for us.. Best ex Sue made sure we got the best deal possible..She was patient with us and worked with us all day to make sure we got the right vehicle for us.. Best experience ever buying a vehicle. More

They made it easy! Sales and Finance Deparments were great! Once I decided what I wanted to buythen sales took me to finance and from there it was easy peasy! Sales and Finance Deparments were great! Once I decided what I wanted to buythen sales took me to finance and from there it was easy peasy! More

Long wait with appointment set 2.5 hour wait for oil change, a little excessive! Maybe scheduling is set to close together. This isn’t the first time I have been inconvenienced with 2.5 hour wait for oil change, a little excessive! Maybe scheduling is set to close together. This isn’t the first time I have been inconvenienced with this. I love Sue your sales person, which is why I tolerate your service department! More

Engine light still on after service complete. I'm still puzzled why my check engine light is still on after service. There was a diagnostic test run but no one told me why my light was on. I need I'm still puzzled why my check engine light is still on after service. There was a diagnostic test run but no one told me why my light was on. I need that addressed at no additional cost. A diagnostic was already completed. I can't auto start my car with it on. Please assist. More

Best Sales and New Car Management team in the area Fourth GMC Denali truck purchased from Frank & Gene over the past years, While the product is good, its these two guys that really keep me coming back Fourth GMC Denali truck purchased from Frank & Gene over the past years, While the product is good, its these two guys that really keep me coming back to GMC Master. Met Sue for the first time who assisted while Gene was out of town; she is a great addition to the team at Master. More

Nice used vehicle purchase. Deal was just as wanted. They are taking good care of my problems with the vehicle. Tony is very helpful following up after the sale. Deal was just as wanted. They are taking good care of my problems with the vehicle. Tony is very helpful following up after the sale. More