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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

January 13, 2020

Great Experience We had a very good experience at Master. Wayne Anderson and staff worked with us to get us to the price we were comfortable with. Tony Goddard helped More

by PR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Anderson
Jan 13, 2020 -

Master Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 12, 2020

Tony was the first to respond to my request for info and kept in touch until I could travel to the dealership for purchase. Was in and out in no time. Great experience! More

by Jshealy54
Recommend Dealer
Yes
Employees Worked With
Tony Goddard
Jan 13, 2020 -

Master Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 10, 2020

Visited website and found deal that was to good to pass up I've been looking for a used late model truck so I was browsing local dealerships online. Found a unbelievable deal on a new GMC sierra limited. A fri More

by JB
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Jan 13, 2020 -

Master Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 08, 2020

Excellent service!!! David made me aware of any problems and took care of them. Pricing is affordable and the work was done in a timely manner. Great job Master! More

by Danny
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, David Truitt
Jan 13, 2020 -

Master Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 02, 2020

Courteous, as usual. Service was done in a very timely manor, transportation to and from home was very helpful. The 20 years I have been doing business there are above o More

by Rford44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Baxley, Bill Whitten, Charles Williams, William Fanning, Phillip Towns, Keith Stone
Jan 08, 2020 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 09, 2019

I have been purchasing vehicles at this dealership for almos 30 years. I wouldn’t go anywhere else. Bill Whitten is my go to sales guy. I trust that they always deliver a quality product at a fair price. More

by chris
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Dec 09, 2019 -

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 08, 2019

Gage and the gentleman in finance were super easy to work with. Friendly, accommodating and generally just made the process easy! I love my new car! More

by Chris.nicole
Recommend Dealer
Yes
Employees Worked With
Keith Stone, Gage Welch
Dec 09, 2019 -

Master Buick GMC responded

Chris, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 07, 2019

Brad Gillespie and Ronald (sorry no last name) Brad Gillespie gave me his complete attention and solved my problem with my phone connecting to my car. He was very nice. Ronald drove me to my d More

by carol.walraven
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Brad Gillespie
Dec 09, 2019 -

Master Buick GMC responded

Carol, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Brad went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 04, 2019

I have had my 2016 Yukon at your facility on 3 occasions; one for repair, one for a factory recall, and the last (this) time for full service. I thought I would try using Master's for oil, lubes, filter, tir More

by Carter
Recommend Dealer
Yes
Employees Worked With
David Truitt, Brad Gillespie, William Fanning, Alyson Johns
Dec 05, 2019 -

Master Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 03, 2019

Awesome place and Awesome people Nice selection of Awesome place and Awesome people Nice selection of vehicles to choose from They work hard to get you what you need or want Keep up the great job g More

by Mikek459
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Keith Stone
Dec 04, 2019 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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