Master Buick GMC

Once again David and his team in the service department took care of my vehicle in a timely and professional manner!! Master #1!! Thank you! 😊👏🏻 took care of my vehicle in a timely and professional manner!! Master #1!! Thank you! 😊👏🏻 More

Great Customer Service Skill I had the pleasure of dealing with Nicole Rowell and Jeff McKee when I bought my truck this past weekend. Great pair to work with. She was very attent I had the pleasure of dealing with Nicole Rowell and Jeff McKee when I bought my truck this past weekend. Great pair to work with. She was very attentive and if she didn't know the answer, she went and found it out. Jeff was easy to work with also. Would highly recommend them to anyone. More

I had the pleasure of working with Nicole Rowell. She was very attentive and patient with my difficult situation (not being able to call or come in due to currently being located outside the U.S.) If communi very attentive and patient with my difficult situation (not being able to call or come in due to currently being located outside the U.S.) If communication was lost she always did her best to get back into contact with me. And when the vehicle I wanted was sold she offered a similar one. Overall was a wonderful experience and I cannot wait to meet her in person when I go to pick up my vehicle. More

I had the extreme and rare pleasure of working with Tony Goddard on a good used vehicle for our 23 year old daughter this past week. The utmost professional service I have received in a long time and quite Goddard on a good used vehicle for our 23 year old daughter this past week. The utmost professional service I have received in a long time and quite honestly, never dreamed I would experience when shopping for a new, much less a used vehicle. I could go into great detail about the many different ways I was pleased with the experience but I think I'd rather say to all of you out there that have been endlessly searching online for a car, comparing carfax reports, prices, dealer reviews, finding one only to have it sold before you can even check it out.....STOP. Go no further. Simply call Tony Goddard and you'll probably send ME a thank you card! I wish I'd started off with Tony 3 months ago instead of endlessly shopping with less than stellar experiences and results. Even though I've just dealt with Master Buick GMC and Tony, I truly feel I have found that secret gem of having someone help me find a good quality vehicle at a very fair price for all of my future automobile needs. More

David is the epitome of customer service. I called David is the epitome of customer service. I called Friday morning inquiring about a leak in my condenser. David called me back within minutes an David is the epitome of customer service. I called Friday morning inquiring about a leak in my condenser. David called me back within minutes and had me set up for condenser replacement later that morning. He got me in, quickly repaired, and back in my truck by early afternoon. Thank you!! More

had a oil change. Had a appointment to get a oil change an got the oil change but took longer than they said slow but it did get taken care..and to get the wrong inform Had a appointment to get a oil change an got the oil change but took longer than they said slow but it did get taken care..and to get the wrong information on my truck. More

If the oil changes are not paid for by the Manufacturer DO NOT USE the Augusta store! They take over 90 minutes to perform the maintenance to raise the price. The 1st oil change that was free was done in 3 DO NOT USE the Augusta store! They take over 90 minutes to perform the maintenance to raise the price. The 1st oil change that was free was done in 33 minutes. This oil change today was 94 minutes. A total rip off. Will NEVER use them again after a lie about performing a free 27 point inspection. More

1year maintenance on new vehicle! Got our notice from dealership about our 1 year maintenance on new vehicle that we had purchased. Everything went well with the check up, also had our Got our notice from dealership about our 1 year maintenance on new vehicle that we had purchased. Everything went well with the check up, also had our oil changed & our tires rotated at the same time. Good job! More

STEVE DIAGNOSED THE PROBLEM AND RESOLVED CHECK ENGINE LIGHT CAME ON AND STEVE TOOK THE VEHICLE TO DIAGNOSE THE PROBLEM, CALLED WITH PROBLEM AND ESTIMATED PRICE. HE MADE IT EASIER TO RELAX AN CHECK ENGINE LIGHT CAME ON AND STEVE TOOK THE VEHICLE TO DIAGNOSE THE PROBLEM, CALLED WITH PROBLEM AND ESTIMATED PRICE. HE MADE IT EASIER TO RELAX AND NOT WORRY. More

Routine check up I was very impressed with the Buick dealership. Everyone there treated me professionally and courteously. I look forward to future service there! The I was very impressed with the Buick dealership. Everyone there treated me professionally and courteously. I look forward to future service there! The wait was reasonable, and the television was turned down low. Comfortable waiting room also. More