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Master Buick GMC

Augusta, GA

4.7
1,105 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,105 Reviews of Master Buick GMC

November 10, 2020

The welcoming sign with your name adds a classic touch when you drive up to the service department. The service was wonderful and everyone was courteous and friendly. My service advisor, Brad Gillespie, More

by PRoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gillespie
Nov 12, 2020 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 07, 2020

Fast service! Everyone was friendly, waiting area was clean, fresh coffee offered. Will come back for all my 2019 Chevrolet Tahoe service needs. Thanks again Master! More

by Cruisegirl09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 12, 2020 -

Master Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 05, 2020

Michael did a great job with the purchase of my new truck. Always professional and responsive. He was also patient as I am quite busy. More

by smooresinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Johnston
Nov 06, 2020 -

Master Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 03, 2020

I'd like to thank Master Buick GMC for keeping the customer in mind. My recent purchase from Master could not have been easier. I have nothing but GREAT things to say about Master, and I have told r More

by MiMi
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle
Nov 05, 2020 -

Master Buick GMC responded

We cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 02, 2020

My husband and I have purchased many cars from “Masters” and have had a wonderful experience with each purchase. This was my first Buick experience and it was outstanding thanks to Sue and Eddie’s assistanc More

by lafo21@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Sue Oertle, Keith Stone
Nov 05, 2020 -

Master Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 22, 2020

Great friendly people. Al Notte was our salesman he was great. The whole team was super friendly. Highly recommend an I look forward to doing business im the future with them. More

by chunk_chalker20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Notte
Oct 27, 2020 -

Master Buick GMC responded

We cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for you recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2020

I went to Masters GMC to inquire about a GMC truck. They ordered the truck and accessories with no down payment. They went above and beyond my expectations and were upfront with pricing and incentives. They More

by NMartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Department , Will Schafer, Bernard Hughes, Keith Stone
Oct 15, 2020 -

Master Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2020

So far so good, hopefully they will there when I need them. Matthew was great, can't find him in sales below his name needs to be added. More

by pconnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew D., Keith Stone
Oct 15, 2020 -

Master Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 05, 2020

The dealership was clean, very professional. Very responsive to my needs. The personnel also resolved a minor warranty issue by ordering a new rear view mirror. Overall great service More

by john_ellison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 08, 2020 -

Master Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 01, 2020

Excellent service...fast, easy and efficient meeting our needs! Extremely satisfied with all aspects of our visit. Due to the exceptional service we received, we will be repeat customers! More

by Wyndy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schaffer, Eddie Overby, Bill Whitten
Oct 05, 2020 -

Master Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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