Master Buick GMC

I bought I new car and Bill Whitten was very helpful and I was very pleased with his patience since this was the first time I bought a car by myself and had to depend on him for advise and knowledge. I wo I was very pleased with his patience since this was the first time I bought a car by myself and had to depend on him for advise and knowledge. I would recommend him anytime. More

First class sales and service departments. Scheduling service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is! More

I was very happy with the honesty and personal service that Eddie showed me. The same was true of Matthew. We did not have listen to why we should finance the car since we were paying cash. You also acce that Eddie showed me. The same was true of Matthew. We did not have listen to why we should finance the car since we were paying cash. You also accepted a personal check from us since it was Saturday. I would definitely recommend your Dealership. More

great experience. Both Bernard and Jeff were great to work with. Would definitely recommend Masters to anyone looking to purchase a new or used vehicle. work with. Would definitely recommend Masters to anyone looking to purchase a new or used vehicle. More

We are very pleased with the service provided during our scheduled service maintenance. The people were friendly and helpful when making the appointment. The service was fast and efficient . scheduled service maintenance. The people were friendly and helpful when making the appointment. The service was fast and efficient . More

The service department was slow but friendly, the oil change and tire rotation was about 30 dollars more than I pay at the dealership in Commerce Georgia. I won't be going back here change and tire rotation was about 30 dollars more than I pay at the dealership in Commerce Georgia. I won't be going back here More

I had to bring my truck in for service after owning it two weeks. Steve MacDonald took very good care of me. Thank you very much. two weeks. Steve MacDonald took very good care of me. Thank you very much. More

The service staff is always helpful and friendly. I am a repeat customer and it’s going to stay that way! The staff always tries to get me what I need and are courteous and professional. repeat customer and it’s going to stay that way! The staff always tries to get me what I need and are courteous and professional. More

Excellent customer service! Professional, competent, friendly, knowledgeable, and trustworthy. Not only will I continue to use Master Buick, but will recommend to others! I’m also inspired to purchas friendly, knowledgeable, and trustworthy. Not only will I continue to use Master Buick, but will recommend to others! I’m also inspired to purchase any future vehicles from Master Buick based on my service experience. As a business owner myself, I appreciated the overall feeling presented by the staff. They obviously knew what they were doing, were proud of their abilities, and it showed. I was pleasantly surprised when I drove into the service bay to see my name on the digital display! Wow! More

I will never again purchase a vehicle from this location. They sold me a lemon and would not assist in correcting the problem - only told me to keep bringing my vehicle to service. The owner would not return They sold me a lemon and would not assist in correcting the problem - only told me to keep bringing my vehicle to service. The owner would not return my phone calls but asked for a review, so here it is. I have had several friends have the same or worse problems with their vehicles and similar experiences. If they cannot "duplicate" the problems you are having (even with video proof), they won't do anything about it. I purchased a BRAND NEW FULLY LOADED Terrain from them. I added dvd players and all weather mats throughout. We purchased the paint/interior protection. Needless to say we paid a lot of money and were extremely disappointed. We wound up trading our vehicle in somewhere else and buying a new SUV, losing several thousand dollars in doing so. Buy somewhere else! The only good things about this location are that they house Eddie Overby & Bill Whitten. Both are stand up guys who felt really bad about my situation & wanted to make it right. I will forever be grateful to them as they were the only positive experience I had there. The owner didn't care enough to escalate our problems to GMC or even return my phone call. More