
Master Buick GMC
Augusta, GA
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1,105 Reviews of Master Buick GMC
2nd vehicle purchased in less than 6 months. Process was so easy, and the goal of Mr. Hughes was to make sure all of our needs were met. Great salesman. Will revisit him to upgrade in the future!!! so easy, and the goal of Mr. Hughes was to make sure all of our needs were met. Great salesman. Will revisit him to upgrade in the future!!! More
I've been a Master Buick GMC customer since at least 1976. Always exceeds expectations. I highly recommen this dealership and service department to anyone. 1976. Always exceeds expectations. I highly recommen this dealership and service department to anyone. More
Tony Claxton was very patient, helpful with me.No Hassle Tony Claxton was very patient, helpful with me. No Hassle in buying my truck. I was in and out with the purchase. Thanks Tony appreciate your help! Tony Claxton was very patient, helpful with me. No Hassle in buying my truck. I was in and out with the purchase. Thanks Tony appreciate your help! More
I had a great experience at the dealership. Everyone was kind, patient and professional. The cashiers, dealers, and mechanics. I felt very at home and comfortable. kind, patient and professional. The cashiers, dealers, and mechanics. I felt very at home and comfortable. More
The service dept was ready for me at appt time . Very polite group . Truck was ready when I was told it would be with work completed . Very satisfied . polite group . Truck was ready when I was told it would be with work completed . Very satisfied . More
I bought a GMC Canyon Sue was great with her help. Shortly after that purchase I new I had made a mistake i watched the web site until I saw this 2019 Ram pickup that I thought I could trade for. Fran Shortly after that purchase I new I had made a mistake i watched the web site until I saw this 2019 Ram pickup that I thought I could trade for. Frank and Al made it happen. I’m very pleased with this truck. Frank and Al was great but I really miss my friend Teddy Roberts. The finance man was great also but I cannot remember his name sorryThis makes about vehicle 15 I’ve bought from master Buick thanks for all the help. Richard johnson More
This was my first service appointment and it was a great experience. Professional staff and Rachel offered to bring my truck to me. Most dealerships hand you your keys and point to where your vehicle is p experience. Professional staff and Rachel offered to bring my truck to me. Most dealerships hand you your keys and point to where your vehicle is parked. Definitely going back. More
This is not necessarily about the Dealership, but more about the Sales Rep. Nicole Rowell. She was extremely helpful, easily accessible and knowledgeable about the type of vehicle I was interested in purc about the Sales Rep. Nicole Rowell. She was extremely helpful, easily accessible and knowledgeable about the type of vehicle I was interested in purchasing. This was a huge relief since the search had been going on for several weeks... and not to mention, I reside in North Carolina. She knew the difference in payload and the major differences between gas and diesel engines, as well as overall condition of this particular truck. Quite frankly, she was more knowledge about trucks than anyone else I had talked to, despite gender. Being in Sales myself, it's pretty easy to tell when someone is unsure of the information they are trying to give/sell. I did not get this from Nicole, which is a relief especially in the car selling business. Although I have never met Nicole in person, I would say she is definitely an asset to your Sales Team and I appreciate her knowledge and experience. Thanks Nicole! More
Excellent from sales to service! It is not often that I require the attention of a team member at Master, but when I do they exceed my expectation each and every time. require the attention of a team member at Master, but when I do they exceed my expectation each and every time. More
We had our first experience with the service department today. Excellent service, professional staff. Miles above our experience with another local dealership. David Truitt rocks. today. Excellent service, professional staff. Miles above our experience with another local dealership. David Truitt rocks. More